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Track Collector
02-29-2016, 11:31 PM
I've tried ByteFence Anti-Malware and Hitman Pro without success.

I use Windows 10.

My computer has really slowed down and now I now why.

Augenj
03-01-2016, 06:50 AM
Try AdwCleaner

https://toolslib.net/downloads/viewdownload/1-adwcleaner/

Track Collector
03-01-2016, 09:38 AM
Thanks for your suggestion. Unfortunately AdwCleaner did not eliminate the browser hijacker.

Augenj
03-01-2016, 09:50 AM
Thanks for your suggestion. Unfortunately AdwCleaner did not eliminate the browser hijacker.
Sorry to hear that. I also use MalwareBytes Anti-Malware to clean browser infections along with MalwareBytes Anti-Exploit to detect and clean malware. I don't know what your anti-virus apps are but these two are compatible with other anti-virus apps.

MalwareBytes Anti-Exploit (https://www.malwarebytes.org/mwb-download/)

MalwareBytes Anti-Malware (https://www.malwarebytes.org/antimalware/)

Red Knave
03-01-2016, 10:27 AM
I've tried ByteFence Anti-Malware and Hitman Pro without success.
This site (https://malwaretips.com/blogs/amazon-smart-search-removal/) suggests using the aforementioned tools but in a particular order and after making some changes to the browser(s) first.

Dave Schwartz
03-01-2016, 10:58 AM
That's a good link, Knave!

Thanks for posting it.

Track Collector
03-02-2016, 12:20 AM
This site (https://malwaretips.com/blogs/amazon-smart-search-removal/) suggests using the aforementioned tools but in a particular order and after making some changes to the browser(s) first.

Thanks Bob!

The SearchReset add-on for Firefox seemed to be the key missing piece for me.

Red Knave
03-02-2016, 08:53 AM
The SearchReset add-on for Firefox seemed to be the key missing piece for me.
Good news, glad it worked. That's a pretty slimy hijack.

Flysofree
03-02-2016, 09:27 AM
I've tried ByteFence Anti-Malware and Hitman Pro without success.

I use Windows 10.

My computer has really slowed down and now I now why.

Did Amazon come with your Windows 10 computer as an app? Or dd you upgrade to windows 10 or neither?

Track Collector
03-02-2016, 06:12 PM
Did Amazon come with your Windows 10 computer as an app? Or dd you upgrade to windows 10 or neither?

The answer is neither.

I had been using my new laptop for weeks before the problem surfaced.