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Old 12-08-2016, 03:51 PM   #46
2low
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Quote:
Originally Posted by wisconsin
So I thought I would check it out, clicked on PP's just now and got this message 3 times in a row:

An error occurred while processing your request.
Reference #97.888bccc.1481222870.1e1c0be

Wow.


For the data files, I get an error if I try to download while not logged in. On the old site, it would prompt me to log in after clicking on the first file.

If I log in first, then download, no issues.
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Old 12-08-2016, 04:14 PM   #47
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Quote:
Originally Posted by beaucap
Every time i download a file...they send me an email of my invoice
Yes...and I'm suggesting that with this recent switch over, people be a little more vigilant in making sure all charges are correct.
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Old 12-08-2016, 04:24 PM   #48
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I used to click on a file and get it.
Now i have to fill a cart and then go check out.

I think I will just check out of BRIS....this is pathetic.

They show me as not having bought anything - ever.
Going through the CC statements with a Conte-Eye glass tonight.

I'm sure Ed will be on ATR Friday reporting how great the new site is!
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Last edited by Tom : 12-08-2016 at 04:30 PM.
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Old 12-08-2016, 05:37 PM   #49
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Quote:
Originally Posted by cj
Said another way, don't build the website for yourself, build it for customers. Plenty of places use beta testers for websites and software for just such purposes.

This sounds like a perfect opportunity for some new company that has PPs to figure out how to format and sell their data for download.
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Old 12-08-2016, 05:41 PM   #50
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Quote:
Originally Posted by 2low
For the data files, I get an error if I try to download while not logged in. On the old site, it would prompt me to log in after clicking on the first file.

If I log in first, then download, no issues.


Yeah, works now...
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Old 12-08-2016, 06:11 PM   #51
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Quote:
Originally Posted by linrom1
It's a total disaster. They're making it easier for 'smartphone' users while throwing computer users under the bus. Fonts are UUUGE and there are boxes all over the screen.

Of course, FREE ARCHIVE CHARTS are also gone. Eddie Plesa said it best, "everything that Churchill Downs touches turns into shit.'


Once you log on -- click "more" and then click "library of items" - this will get you to the old site and from there you can get chart archives
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Old 12-08-2016, 07:26 PM   #52
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Quote:
Originally Posted by Tom
Going through the CC statements with a Conte-Eye glass tonight.


Almost glossed over this gem!
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Old 12-08-2016, 09:35 PM   #53
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This really feels like a clusterf**k
I just download single file PP's, added many steps and don't bother sling me *where* I want files downloaded. Ugh

What a way to sport that business model and blow away customers
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Old 12-08-2016, 10:06 PM   #54
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Treat Horse players right

Just makes thing WORSE than ever.
We are paying the freight
With out customers Im afraid to ask what would happen
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Old 12-08-2016, 10:21 PM   #55
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And how do you know when the data files/PP's are final?

Didn't they use to post a 'p' next to the date to designate this?
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Old 12-08-2016, 10:31 PM   #56
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Quote:
Originally Posted by infrontby1
And how do you know when the data files/PP's are final?

Didn't they use to post a 'p' next to the date to designate this?


I called about that very issue yesterday. I was told it would be resolved "soon."

Mule
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Old 12-08-2016, 10:39 PM   #57
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Originally Posted by Mulerider
I called about that very issue yesterday. I was told it would be resolved "soon."

Mule

Thanks Mule.

Let's keep our fingers crossed
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Old 12-08-2016, 10:44 PM   #58
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And I assume PP's are still free when making wagers on Twinspires?

Reason I ask is because I already see a pending charge on my CC after downloading some PP's for Saturday.
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Old 12-08-2016, 11:25 PM   #59
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Quote:
Originally Posted by infrontby1
And I assume PP's are still free when making wagers on Twinspires?

Reason I ask is because I already see a pending charge on my CC after downloading some PP's for Saturday.

Must be downloaded from Twinspires site not from Brisnet site
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Old 12-08-2016, 11:31 PM   #60
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Quote:
Originally Posted by tophatmert
Must be downloaded from Twinspires site not from Brisnet site

Has that policy changed?

I would always order advance PP's from brisnet, make wagers through T/S on race day and would never see a charge on my brisnet account.
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