Capital OTB - - are talking about Capital Dist Regional Off Track Betting Corp located in Schenectady NY?
If you are, they have gone through a lot of changes in the past two years.
The customer service is still intact, but
The four big changes are -
The Clubhouse at 711 Central Ave, Albany NY is their "Flagship" betting parlor, and is tonly one of maybe three places that are open late at night. This place was newly built after selling the 711 property to a Grocery Chain.
http://www.capitalotb.com/clubhouse-race-book/
They have changed their hours of operation at most of the branch parlors...
.. Almost all the branches are only open 11:30 or noon until 5:30 pm or 6:00 pm
... they have closed or downsized branches, and have opened up EZ bet locations at businesses such as Restaurant/bars and bowling alleys.
Definitely , pushing the betting public into getting an on line ADW account over the past few years and they needed to stay up with the industry. Thus, about a year ago, CDR OTB and Churchill Downs Technology came together with an ADW. C D T owns Twinspires, and the ADW that is with CDR OTB is a mirror image of Twinspires ADW.
Finally, Channel 12 is no longer OTB's viewing channel... John Signor, CEO, said they needed more views so they have signed up with the following...
http://www.capitalotb.com/what-to-wa...ision-network/
May all your wagers be winning wagers.
LAP