I found what I believe is the issue.
When you save a bet we do not automatically remove scratches that come later. We used to but we had a number of complaints where users said they didn't actually want the bet without the scratched runner despite manually submitting it.
If you create a SPR 1/2,3,4,5/2,3,4,5/2,3,4,5
Then you save it
Then the 4 is scratched
When you click submit it will still be sent as SPR 1/2,3,4,5/2,3,4,5/2,3,4,5
Which is no longer valid and will be rejected.
Again due to past user complaints and the results of those complaints we can long automatically remove scratched runners from previously saved wagers.
In the future we may be able to build a prompt to that warns about it and then does so.
We are currently working on a major upgrade and I'll see about getting that added.
__________________

Jason Martin
IT Director
AmWest Entertainment - AmWager
|