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Old 05-18-2006, 09:20 PM   #1
Dave Schwartz
 
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A nail in my tire

A true story...


Last weekend, after dinner, my wife noticed a nail in our left-front tire. It was 6:15pm and the only place open was Wal-Mart, which was just around the corner. They fixed the tire for $6.50 and off we went.

Tuesday morning I got a "low tire pressure light" and figured the Wal-Mart guy had messed up and I'd take it to Les Schwab, my tire dealer of choice. Sure enough, the plug they put in was leaking.

Upon further inspection, the Schwab guy says, "I don't know how to tell you this but the guy who patched this tire ground down into the cord (on the inside of the tire). The tire is ruined."

I'm thinking about how much it will be to replace the tire when the guy reminds me that my car is all-wheel drive; that I would have to replace all four tires!

So, Beth (my wife) calls Wal-Mart while I am still at the tire store and they agree to reimburse me for the cost of replacing the tires... all $1,100!

I am just blown away that the store - any store - has that much integrity. (And especially Wal-Mart.) I would have at least expected them to haggle over the 40% used tread or demand that I wait the 7 days for them to order the same tires.


Regards,
Dave Schwartz
(A guy who regularly bad mouths Wal-Mart.)
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Old 05-18-2006, 09:40 PM   #2
JustRalph
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Jesus Amiga! What the hell kind of car comes with Gold Tires?

Nice............story. Now wake up........
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Old 05-18-2006, 09:51 PM   #3
Dave Schwartz
 
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Chrysler Pacifica. Michelin MX4.

'Course I could have gotten them at Costco for $270 less if I was willing to drive a rental car for 10 days.

Dave
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Old 05-18-2006, 11:08 PM   #4
toetoe
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Costco is a whole other can of worms. They started my lug nuts not by hand, but with the air ratchet. Of course one was crossthreaded and I lost the stud the next time I took off the nut. At least Walmart know better than that.
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Old 05-19-2006, 08:58 AM   #5
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Dave, that thing doesn't know whether it wants to be a Mini Van or a Sedan.

I have a friend who has one..........lots of room..........
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Old 05-19-2006, 02:30 PM   #6
skate
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Dave;

my opinion, but...

first, i'd say, never go with a plug. they may have improved, but never... just my thought.

and, something doesn't smell right here, price for the repair says you got "the plug".
but the plug would not require anyone to remove tire, which would be the only way to grind (not needed) to the cord.

the plug should only need to be pushed into the tire from the outside. now a patch is from the inside.
like i say, i wont use a plug on my tires, because of the danger
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Old 05-19-2006, 06:17 PM   #7
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The repair is often done with a plug AND a patch.

The grinding is necessary to get the plug flush on the inside of the tire, so the patch will get a good seal.

Last edited by Pace Cap'n; 05-19-2006 at 06:24 PM.
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Old 05-19-2006, 07:28 PM   #8
Dave Schwartz
 
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I think you guys missed the point.

The issue was that the tire was damaged into the cord.


Dave
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Old 05-19-2006, 07:54 PM   #9
CryingForTheHorses
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Quote:
Originally Posted by Dave Schwartz
I think you guys missed the point.

The issue was that the tire was damaged into the cord.


Dave
Point being...Walmart did you good with paying for your replacement tires
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Old 05-20-2006, 01:54 PM   #10
skate
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oh,

i can see that the tire was damaged to the cord.
yes, real good to have the replacement at no cost.

i should not have commented and hurt some feelings , sorry.

$6.50 for the plug and patch, is a really good bargin. did great and thanks for the story. i should leave it at that.

i realize that my point about the plug was not missed. ? that point being, it is a good idea not to use a plug, at all times.
i don't see a need to remove the tire, unless you patch and if you patch, then you don't (unless rube goldberg) need a plug. but $6.50 is great and , yes sir, free is good also.
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Old 05-20-2006, 02:07 PM   #11
skate
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pace capn;

save your family, get a new tire girl.
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Old 05-20-2006, 02:14 PM   #12
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Skate,

If you are talking about me, my feelings were not hurt and you have nothing to apologize for.


Dave
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Old 05-20-2006, 09:10 PM   #13
skate
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thank you Dave.
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Old 05-22-2006, 01:59 AM   #14
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Being cynical,how in the world does one bad tire translate into four new ones?Every time you blow a tire you have to get a new set?Sounds fishy to me.Glad Wal Mart did more than was expected,but if I was them I would have asked you to let them replace all the tires if thats what needed to be done.As far as plugs and patches go,you do one or the other.Patches are supposed to be better but some swear that a plug is the only way to repair certain sports car tires.But it used to be the other way around a few years ago so who knows
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Old 05-22-2006, 09:13 AM   #15
Tom
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Good point, Super-why all four tires?
Dave - did they rotate your license plates, too?
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