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Old 07-17-2018, 01:48 PM   #106
highnote
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If anyone tried to PM me I didn't get it because I ran out of space. I deleted all my PMs. Try again to PM me if you want.
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Old 07-17-2018, 01:53 PM   #107
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On the AmWager video issues, if you guys catch that happening can you please send an email to support@amwager.com.

We are currently working on replacing the player we use and that will make it much more resource friendly and also allow us a lot more control of how we use it.
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Old 07-17-2018, 02:11 PM   #108
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Quote:
Originally Posted by Gorrex View Post
On the AmWager video issues, if you guys catch that happening can you please send an email to support@amwager.com.

We are currently working on replacing the player we use and that will make it much more resource friendly and also allow us a lot more control of how we use it.
The video only stops working and the betting confirmation only freezes after I have had my browser running for a long time with the video playing. Usually, just refreshing the browser solves the problem.

I think the problem is more on my end. I still use IE mostly. I also use a new browser called Brave. I really like it. It works with amwager, but I'm not sure how compatible it actually is.
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Old 07-17-2018, 02:13 PM   #109
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Also wanted to note that searching here today was the first I had heard of any video issues and our support has not had any notices of it as well.

On the submit button lag, that is fixed or largely fixed. Two long standing issues were identified and fixed mid-last week. I have a few other optimizations to make that were found along with that but should only be a few millisecond improvement.

The results not updating when switching races in the UI has also been resolved and is in the next release along with some enhanced odds visualizations. We are also working on a new bet modifier that will be 100% unique to AmWager and should begin to give all levels of players a glance at the power CAW players have been using for years. It is just a beginning on what we have planned going forward.

Due to Saratoga starting we are being cautious on releases though and I do not yet have a firm date.
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Old 07-17-2018, 02:16 PM   #110
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We added Brave to our QA cycles last week. It hasn't been through a full pass yet but so far so good.

Microsoft Edge is supported by us and in our QA cycles.

IE however is NOT in our QA cycles as supporting it fully is extraordinarily problematic and microsoft themselves ended support for all versions. There may be a partial solution coming later this summer but its largely a side effect and not intentional. I would fully recommend anyone still using IE to install any other browser no matter the brand. Since IE is not supported by MS anymore it is not secure.
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Old 07-17-2018, 02:35 PM   #111
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The past day or so I haven't noticed the video error, so hopefully it's fixed. Maybe it wasn't even on your end since you didn't receive any reports about it.

I didn't have any sort of similar issues with another ADW's video...
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Old 07-17-2018, 04:54 PM   #112
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No reason to be using IE for the last 10 years or more.


Why cripple your system with under performing software when the alternatives are free?


I use Firefox. Chrome works.
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Old 07-17-2018, 05:31 PM   #113
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Originally Posted by AltonKelsey View Post
No reason to be using IE for the last 10 years or more.


Why cripple your system with under performing software when the alternatives are free?


I use Firefox. Chrome works.
That's a pretty cocksure statement to say that there is no reason to use IE for the last 10 years or more. I can think of a lot a lot of reasons to use it. The simplest and most important reason is that I like it and it works well.

Your second sentence, a question, pre-supposes the answer.

Why do you assume my system is running under performing software and that it would somehow run better with free software? IE was free.

What are you doing -- still running a computer with a Pentium processor?
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Old 07-17-2018, 10:42 PM   #114
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Quote:
Originally Posted by Ocala Mike View Post
Not here to plug anything, but I'm a veteran of several on-line betting platforms, and I've found NYRA BETS to be the best all-around.
Not a fan of Twinspires at all but if you think NYRA BETS is the best, I can only assume you are an employee NYRA!

Where do I begin, I can get free programs from Twinspires if I wager on that track which NYRA makes customers pay for! I could go on but I have come to realize, customer service is of little importance to the fans that wager on racing! They are casino companies and they only care about the slots player!

I guess what I am trying to say is that if you play horse racing, the history of treating the fans of the sport like sh*t lives on! I guess that is why I don't try to introduce people to the sport!
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Old 07-18-2018, 12:21 PM   #115
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You wouldn't think folks would go out of their way to advertise their cluelessness, but sure 'nuff, that's what they do .
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Old 07-18-2018, 10:25 PM   #116
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First, let me say that it is nice to know that Spicer from twinspires looked into fixing the tote errors from Hong Kong races.

The information that follows is a little complicated to explain, but I hope I made it clear enough to be helpful in tracking down and fixing the errors for the upcoming HK meeting that begins early September.

I have spoken with a couple of racing colleagues about the HK tote feed from TS and they verified that there were errors on Sunday. One of my colleagues also confirmed my suspicions that tote errors had been occurring throughout the entire meeting.

FYI:

Attached are two GIFs of the tote data for Hong Kong race #11 at Sha Tin on Sunday, July 15, 2018.

The first GIF shows all the final win pool bets on each horse based on data retrieved from via a commercial tote service one colleague subscribes to. Note that #7 and #9 each have 8388607 bet on them. These amounts are incorrect. It also shows the final win pool total of 38168081. This amount is also incorrect.

The second GIF shows the final win pool total as it appeared on the HKJC.com website. The win pool total was 54999715. The difference between the TS win pool total and the HKJC win pool total is more 16 million dollars.

The odds on #7 on the HKJC site were listed at 2.2-1. This converts to 1.1-1 in U.S. odds. The odds on #9 were 2.4-1 in U.S. odds.

The twinspires tote showed the odds on #7 and #9 both to be 7.55-1 U.S. odds -- much higher than they actually were. Those two horses were the co-favorites, not middling longshots.

Here are the final win pool bets from TS on each horse in Race #11 at Sha Tin on Sunday, July 15, 2018 that I pulled from the XML data in their feed:

Code:
 # 1 - 1417365
 # 2 - 1381498
 # 3 - 1056914
 # 4 - 1725554
 # 5 -  501949
 # 6 - 2615371
 # 7 - 8388607
 # 8 - 3257500
 # 9 - 8388607
 #10 -  901818
 #11 - 1928416
 #12 - 4360084
 #13 -  186704
 #14 - 2057694
--------------
ttl - 38168081
==============
Note the win pool total from the XML data. It matches the win pool total for the TS data from the commercial service shown in the attached spreadsheet in GIF format. The TS win pool totals are wrong because #7 and #9 have incorrect win bet amounts shown for them.

Attached Images
File Type: gif Sha Tin Race 11 Win Pool Totals.gif (66.7 KB, 12 views)
File Type: gif Win Total from HKJC - Sha Tin July 15 2018.gif (94.9 KB, 10 views)

Last edited by highnote; 07-18-2018 at 10:29 PM.
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Old 07-19-2018, 11:55 AM   #117
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My colleague sent me screen grabs of HK data from TS that showed there were 7 times on 1-31-18 that 8388607 shows up in the final win pool betting.

Then he sent another from 10-14-17 when 8388607 showed up 7 times.

Hopefully, TS IT guys can track it down before Sept 2 and let us know they found it.
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Old 07-26-2018, 02:07 AM   #118
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Surprised that few have had video streaming issues with TS. Total stuff up right now, with jerky stream from Down Under. Open new window with Xpressbet, with the same browser (Chrome on Linux), stream from Aussie silky smooth.

Sad technical quality from TS the past couple of years.
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Old 07-27-2018, 09:08 PM   #119
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UPDATE

Twinspires

Sorry, but file uploading is currently disabled.

five months and counting
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Old 07-27-2018, 09:26 PM   #120
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Originally Posted by Mechanic View Post
Twinspires

Sorry, but file uploading is currently disabled.

five months and counting
It has been explained to me from people in the industry that TS is trying to build a sports betting platform on top of their aging racing platform.

If this is true then it is more likely sports betting issues will get more attention than race betting issues.
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