What's with American Turf

[Trotman]

Maybe if this is placed here American Turf will answer their customers who purchased the Taulbot 3.0 Pace Computer Software. I see many customers we're led to believe that the software would run with Windows 7 with the added caution it must be a 32Bit O/S. Well for the number of complaints on the web and the odd one on this site it seems that this is not the case and ATM will not return e-mails or calls concerning this. Just to check I called ATM and asked if the software works with Windows 7 and was told yes but only in 32 Bit exactly as the people complaining said ATM would say. This sounds as if they will say anything to sell a product and not back it up.

[dartman51]

One would think that v3.0 would run on WIN 7 64 bit, as I have v1.1 running on a 64 bit quad core with WIN 7, and it runs flawlessly.

[BIG HIT]

You got that right Emailed them asking same question.Guess i have 64 bit would have liked some kinda answer after all software was not cheap sorry you got sucked in to like thier magzine they have been around long time.
Expected more got less what new.Make you appreciate the guy's here even more like raybo,doug.handiman,headwig who really help and back there product's even though there free.
Seeing software dozen't work they could have at least offered the slide rule for free

[SoCaGambler]

I have sent three emails to ATM over the last few weeks and never once did anyone answer. I will never purchase another product from them. I don't believe that a company would treat their customers this way.
I have no idea as to how to get to anyone there that cares.

Customer Service will make or break a company faster than anything i can think of......so long ATM.

[harntrox]

Windows 7 home doesnt run .Net products either.
Whatever the publisher has saddled you folks with comes only after microsoft shafted all us developers with a shoddy product. again. (windows 7 home )

Windows 7 Pro/Premium/Ultimate might work better ... is this the issue ?

[BIG HIT]

I have windows 7 home premiun 64 bit hope this answer your question.?

[lsosa54]

Originally Posted by BIG HIT

I have windows 7 home premiun 64 bit hope this answer your question.?

While not ideal, if you have a copy of Windows XP you can use, you can install Virtualbox in Windows 7 and then install Win XP within Virtualbox and then install & run the Taulbot program.

[fast4522]

Especially with horseplayer's, a dual boot system of XP & Seven may be what is ideal. I am looking to replace a older laptop (have 2) and intend to to do this myself.

[lsosa54]

Originally Posted by fast4522

Especially with horseplayer's, a dual boot system of XP & Seven may be what is ideal. I am looking to replace a older laptop (have 2) and intend to to do this myself.

Before I decided to go Win 7 and use Virtualbox, I dual booted XP and Win 7
without a problem. Certainly another alternative.

[Robert Goren]

Still no answer to the question. What's with American Turf?

[Trotman]

AMERICAN TURF MONTHLY CUSTOMER SERVICE ASK FOR JOANNIE TECHNICAL OR SOFTWARE SUPPORT ASK FOR ETHAN 1-800-645-2240

[BIG HIT]

Or anyone else want to share how helpfui they were.? From what get here if you got windows7-64 bit your just out of luck.?

[jwolpert]

I am running Win 7 64 bit and Pace Computer works fine. Put it in Programs x86 folder. I also run it from a thumb drive. If neither works, provided you still have a copy of windows xp - download VMPlayer - this will allow you to install Windows XP on the Win 7 machine. That way you can run both operating systems.
Bono fortuna

[BIG HIT]

Thank's i give it a try

[jwolpert]

Out of curiosity, I went to ATM site and read their ad for the computer software. The last paragraph says that it is "not for 64 bit".