Horse Racing Forum - PaceAdvantage.Com - Horse Racing Message Board

Go Back   Horse Racing Forum - PaceAdvantage.Com - Horse Racing Message Board > Thoroughbred Horse Racing Discussion > Advance Deposit Wagering (ADW)


Reply
 
Thread Tools Rate Thread
Old 02-03-2019, 02:13 PM   #331
LAP_520
Registered User
 
Join Date: Dec 2011
Location: Catskill Mtns, Delaware County in NYS
Posts: 2,847
Rep Power: 10 LAP_520 is on a distinguished road
Save your "Cookies" but clear your "Cache" - should correct any issues using Twinspires.
LAP_520 is offline   Reply With Quote Reply
Old 02-04-2019, 11:32 PM   #332
molson721
Registered User
 
Join Date: Jun 2006
Location: Fort Lee, NJ
Posts: 103
Rep Power: 13 molson721 is on a distinguished road
Quote:
Originally Posted by Spicemaster View Post
Welcome Zydeco....my understanding is clearing cookies and cache from the browser should solve your issue.

If it does not, Call Tech Support for further support. Best of luck!

As some one who has dealt with tech support at Twinspires, I wish you the Best of Luck(to quote spicemaster)to get anybody who can solve the issue or somebody who cares.
Has anybody at Twinspires thought that it would be a good idea to treat the racing customer as great as they treat their casino customers???



Keep fixing things that aren't broke twinspires! I encourage others to find another ADW and NEVER VISIT A TWINSPIRES CASINO PROPERTY!!!
molson721 is offline   Reply With Quote Reply
Old 02-05-2019, 11:00 AM   #333
Spicemaster
Registered User
 
Join Date: Mar 2011
Location: Lexington, KY
Posts: 40
Rep Power: 0 Spicemaster can only hope to improve
molson721

Player Services and Tech Support is staffed and happy to help - they fix lots of local issues everyday.

I encourage you to give them a chance if you have an issue. Unfortunately, sometimes the "issue" is really a defect that must be fixed. It doesn't mean Tech Support failed. It means TS has work to do.

molson, Zydeco's particular issue was solved by clearing cookies and cache.


As always, best of luck!
Spicemaster is offline   Reply With Quote Reply
Old 02-05-2019, 10:16 PM   #334
molson721
Registered User
 
Join Date: Jun 2006
Location: Fort Lee, NJ
Posts: 103
Rep Power: 13 molson721 is on a distinguished road
Quote:
Originally Posted by Spicemaster View Post
Player Services and Tech Support is staffed and happy to help - they fix lots of local issues everyday.

I encourage you to give them a chance if you have an issue. Unfortunately, sometimes the "issue" is really a defect that must be fixed. It doesn't mean Tech Support failed. It means TS has work to do.

molson, Zydeco's particular issue was solved by clearing cookies and cache.


As always, best of luck!

"molson, Zydeco's particular issue was solved by clearing cookies and

cache"????


Is Twinspires.com now paying you to make things up(lie)? How much stock do you own in this CASINO company?? I don't know about Zydeco but my issue WAS NOT SOLVED BY CLEARING COOKIES AND CACHE!!.



Churchill and Twinspires.com are not the friend of racing in the state of Kentucky! Nobody in this CORPORATION is moved by My Old Kentucky Home.


Integrity, something long forgotten and definitely has no SPICE!
molson721 is offline   Reply With Quote Reply
Old 02-06-2019, 10:37 AM   #335
Spicemaster
Registered User
 
Join Date: Mar 2011
Location: Lexington, KY
Posts: 40
Rep Power: 0 Spicemaster can only hope to improve
molson721

Molson, what are you talking about? Lying? Making stuff up??

You copied and replied to my response to zydeco about clearing cookies and cache for an issue they were having. That is what fixed that particular issue.

Nothing else was mentioned in your post except some rant about casino properties.

If you are having a different issue, please call Player Services.


Have a nice day.
Spicemaster is offline   Reply With Quote Reply
Old 02-06-2019, 06:49 PM   #336
thaskalos
The Sleeper Must Awaken
 
thaskalos's Avatar
 
Join Date: Jan 2006
Posts: 22,062
Rep Power: 46 thaskalos has much to be proud ofthaskalos has much to be proud ofthaskalos has much to be proud ofthaskalos has much to be proud ofthaskalos has much to be proud ofthaskalos has much to be proud ofthaskalos has much to be proud ofthaskalos has much to be proud of
Something quite upsetting has been happening to me on Twinspires for the last week or so. When I submit my wager while using the express/pro interface, the bet is slow in being processed...and I am told to wait, while a little wheel turns to show me that the bet is in transit. But the wheel never stops spinning, the bet is never recorded...and the only way to bypass this is to log out and log back in again, which leads to getting shut out of the pool. And, no...my internet and my computer are not to blame. This has been happening to me about twice a day...and it's causing me considerable aggravation. Anybody else here experiencing this?
__________________
"Front seldom tell truth. To know occupants of house...always look in back yard." -- Charlie Chan
thaskalos is offline   Reply With Quote Reply
Old 02-06-2019, 09:30 PM   #337
KyRacer
Registered User
 
KyRacer's Avatar
 
Join Date: Mar 2001
Location: Louisville, Ky
Posts: 145
Rep Power: 18 KyRacer is on a distinguished road
Quote:
Originally Posted by thaskalos View Post
Something quite upsetting has been happening to me on Twinspires for the last week or so. When I submit my wager while using the express/pro interface, the bet is slow in being processed...and I am told to wait, while a little wheel turns to show me that the bet is in transit. But the wheel never stops spinning, the bet is never recorded...and the only way to bypass this is to log out and log back in again, which leads to getting shut out of the pool. And, no...my internet and my computer are not to blame. This has been happening to me about twice a day...and it's causing me considerable aggravation. Anybody else here experiencing this?

I know what you mean. I've had it happen a couple times recently while using Twinspires TV. It happened in the last couple of races of the card. The first time I logged out and then logged back in and placed my bet. The second time I switched over to the new interface and was able to get the bet placed without logging out and back in. The spinning wheel does time out and a message pops up in a gray back saying to check my bets, not exact words.
__________________
A conclusion is where you got tired of thinking!
KyRacer is offline   Reply With Quote Reply
Old 02-07-2019, 02:00 AM   #338
trifecta
Registered User
 
Join Date: Nov 2009
Posts: 2,881
Rep Power: 12 trifecta is on a distinguished road
Quote:
Originally Posted by thaskalos View Post
Something quite upsetting has been happening to me on Twinspires for the last week or so. When I submit my wager while using the express/pro interface, the bet is slow in being processed...and I am told to wait, while a little wheel turns to show me that the bet is in transit. But the wheel never stops spinning, the bet is never recorded...and the only way to bypass this is to log out and log back in again, which leads to getting shut out of the pool. And, no...my internet and my computer are not to blame. This has been happening to me about twice a day...and it's causing me considerable aggravation. Anybody else here experiencing this?
Yes, I've experienced the same problem. I have to hit the refresh button to get the thing to work again.
trifecta is offline   Reply With Quote Reply
Old 02-07-2019, 09:03 AM   #339
howardjim
Registered User
 
howardjim's Avatar
 
Join Date: Dec 2003
Location: Fall River,Mass.
Posts: 120
Rep Power: 16 howardjim is on a distinguished road
Let me join the chorus, 4-5 times weekly, resulting in a shutout...brought to you by YUM.
__________________
Mark Fogarty
howardjim is offline   Reply With Quote Reply
Old 02-08-2019, 10:38 AM   #340
Tom
Registered User
 
Tom's Avatar
 
Join Date: Mar 2001
Location: Canandaigua, New york
Posts: 90,829
Rep Power: 121 Tom has much to be proud ofTom has much to be proud ofTom has much to be proud ofTom has much to be proud ofTom has much to be proud ofTom has much to be proud ofTom has much to be proud ofTom has much to be proud ofTom has much to be proud ofTom has much to be proud of
Why would a competent organization put up a new new page without first fully testing it and getting tons of feedback from customers using all the different browsers?

The TS site is a pathetically amatuerish piece of crap.
Moved 90% of all my $$$ to Xpressbet.
__________________
Who does the Racing Form Detective like in this one?
Tom is offline   Reply With Quote Reply
Old 02-08-2019, 10:41 AM   #341
mikesal57
Registered User
 
mikesal57's Avatar
 
Join Date: Sep 2003
Location: NEW YORK CITY
Posts: 2,249
Rep Power: 18 mikesal57 will become famous soon enough
Quote:
Originally Posted by Tom View Post
Why would a competent organization put up a new new page without first fully testing it and getting tons of feedback from customers using all the different browsers?

The TS site is a pathetically amatuerish piece of crap.
Moved 90% of all my $$$ to Xpressbet.
send me the 10%

it will be in good hands .....for about 10 minutes
mikesal57 is online now   Reply With Quote Reply
Old 02-09-2019, 05:10 PM   #342
Quesmark
Registered User
 
Quesmark's Avatar
 
Join Date: Oct 2007
Posts: 254
Rep Power: 12 Quesmark is on a distinguished road
Anyone else have Fairground & "Express Pro" video problems recently @ TS?

Both video 1+2 don't load at all on the Express Pro format anymore[Firefox BTW][on purpose?;to begin subtly forcing a switchover on hold outs],everything works on whatever the new system is called except Fairgronds.
Contacted customer service they checked,and asked tech support about it too,it's supposed to be working,yet not on my computer.Got all sort of suggestions even though every other tracks feed comes through.
Strange situation...
Quesmark is offline   Reply With Quote Reply
Old 02-17-2019, 08:43 AM   #343
Parkview_Pirate
Registered User
 
Parkview_Pirate's Avatar
 
Join Date: Jan 2015
Posts: 1,523
Rep Power: 6 Parkview_Pirate will become famous soon enough
Quote:
Originally Posted by Tom View Post
Why would a competent organization put up a new new page without first fully testing it and getting tons of feedback from customers using all the different browsers?

The TS site is a pathetically amatuerish piece of crap.
Moved 90% of all my $$$ to Xpressbet.
Pretty much the same for me, using Xpressbet almost exclusively since December 10th.

Then this morning, Xpressbet drops the ball on the 10th race from Sha Tin (keeping Japan up through the system reboot, and then restoring Sha Tin but with no betting, then cutting off the video feed with one minute to post), so I had to log back into TS to make a bet and watch the race. Am kinda surprised the new interface is still there. Figured the handle might drop enough that TS would be forced to bring back the older design.

It would be acceptable if you could still pick the Winticket or Youbet menus under preferences AND SAVE the setting, but to be traumatized by the new interface each time you log in is too much.

While at the NHC I wanted to ask the TS rep there if they were going to provide that capability, but he looked less than happy with the world every time I strolled by - and I think it's pretty much a lost cause anyway.
Parkview_Pirate is offline   Reply With Quote Reply
Old 02-17-2019, 11:49 AM   #344
TexasDolly
Registered User
 
Join Date: Sep 2007
Posts: 456
Rep Power: 12 TexasDolly is on a distinguished road
Quote:
Originally Posted by Quesmark View Post
Both video 1+2 don't load at all on the Express Pro format anymore[Firefox BTW][on purpose?;to begin subtly forcing a switchover on hold outs],everything works on whatever the new system is called except Fairgronds.
Contacted customer service they checked,and asked tech support about it too,it's supposed to be working,yet not on my computer.Got all sort of suggestions even though every other tracks feed comes through.
Strange situation...
Just saw this ,hence the tardy reply. I ,too, have been having problems with Fairgrounds . Even if I get it to play I very seldom get to see the entire race.
Most of the other tracks are fair to good . Sound varies a lot from track to track ,it seems possible to me to boost the audio to a satisfactorily level before re-transmitting it. I wonder if they ever thought of monitoring the video/audio at different locations throughout their broadcast area ?
TD
TexasDolly is online now   Reply With Quote Reply
Reply




Thread Tools
Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

» Advertisement
» Current Polls
What are the true odds of a Baffert Trifecta in the Kentucky Derby
Powered by vBadvanced CMPS v3.2.3

All times are GMT -4. The time now is 10:02 AM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2019, vBulletin Solutions, Inc.
Copyright 1999 - 2019 -- PaceAdvantage.Com -- All Rights Reserved -- Best Viewed in a modern browser @ 1280x720 Resolution Or Higher
We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program
designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.