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Poll: Did you receive the "We screwed up" letter from TS?
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Did you receive the "We screwed up" letter from TS?

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Old 09-10-2012, 09:43 PM   #1
Tom
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Twin Spires Poll

Ken Massa put up a poll at HTR, and I thought we could do one, too - combine the results. Maybe if we voted in the on at HTR, we should not here, to avoid double counting?
Whatever you think.

Did you receive the "We screwed up letter" from TS?
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Old 09-10-2012, 09:46 PM   #2
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Moved thread here for wider exposure.

This concerns the hacking of computer records at TwinSpires.com

http://www.paceadvantage.com/forum/s...ad.php?t=97416

Last edited by PaceAdvantage; 09-10-2012 at 11:34 PM.
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Old 09-10-2012, 10:01 PM   #3
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Is this getting covered anywhere else? Byk?
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Old 09-10-2012, 10:16 PM   #4
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Thanks. Mike!

Ralph, maybe when Johnny D comes on his week. I haven't heard the second two hours today yet.
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Old 09-10-2012, 11:07 PM   #5
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What is this about, please?
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Old 09-10-2012, 11:16 PM   #6
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Quote:
Originally Posted by Dave Schwartz
What is this about, please?
http://www.paceadvantage.com/forum/s...ad.php?t=97416
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Old 09-11-2012, 12:15 AM   #7
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Is this poll limited to people who have accts at TwinSpires ?
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Old 09-11-2012, 12:17 AM   #8
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Quote:
Originally Posted by davew
Is this poll limited to people who have accts at TwinSpires ?
I would hope that is the group of people that would answer, but obviously it can't possibly be limited to that here.
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Old 09-11-2012, 09:20 AM   #9
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I still haven't gotten a letter, unless I overlooked it and threw it out. I just got a free credit report and everything looks ok....so far.
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Old 09-11-2012, 11:52 AM   #10
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free report

where do u get a free credit report

thanks LL
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Old 09-11-2012, 12:21 PM   #11
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http://www.twinspires.com/content/node/1092002

Quote:
Sub-set of TwinSpires.com Customers Impacted by Data Intrusion
Data Intrusion, what the h*ll is that?

Right off the bat, the people at TS are telling me they're clueless.

Quote:
TwinSpires.com was recently the victim of a cyber-attack that exposed some personal information of a small subset of customers.
Translation: some hacker discovered we haven't paid enough attention to securing our web site and the information we manage about you.

Quote:
According to our independent security experts, there is no evidence any usernames, passwords, credit card or bank account information was accessed.
Read: the consulting firm we've hired can not find any hard and fast evidence of exactly what was copied from our computers.

Quote:
Because we respect the privacy of our customers, we have arranged with Experian, a leading credit monitoring service, to provide affected customers with identity protection services that include credit monitoring of all three credit bureaus for a year.
Read: we're not sure of the size or the scope of the breach but to do a little CYA, we're going to do what all of the other companies have done in situations like this.

Twins Spires needs to provide more specific information about the nature of the breach. And, they need to tell us what they are going to change to prevent a repeat and how they are going to improve security. And, since I believe they are a publicly traded company, they are bound by various laws regarding securing their IT systems.

For those who do not think there's that much risk or exposure, think again. Having your email account is a way for hackers to ferret out information about you, and, as was discussed elsewhere in the last month or two, it can lead to gleaning enough information to get vital personal and financial information.

If you are one of those individuals which received a letter from Twin Spires, a good first step would be to get a new email account and to change the credit card you used for your Twin Spires account. Yes, I know, it is a hassle -- a big hassle if you have automatic payments set up to use that credit card.
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Last edited by DJofSD; 09-11-2012 at 12:23 PM.
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Old 09-11-2012, 02:15 PM   #12
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no letter sent to me. i called them and they indicated that my account was not one of them. time to go somewhere else i guess
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Old 09-11-2012, 04:02 PM   #13
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Quote:
Originally Posted by lefthandlow
where do u get a free credit report

thanks LL

https://www.annualcreditreport.com/cra/index.jsp
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Old 09-12-2012, 06:02 PM   #14
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i don't know how to change my vote, i just received my letter in the mail today, there was no way in life that i was going to get lucky!
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Old 09-12-2012, 09:21 PM   #15
olddaddy
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Ive been waiting for my letter so I called and they said it didnt affect me. I'll see if I still get a letter.
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