You are so right Horse King. ADW's have come so far the past 10 years or so, and the competitive landscape has been nothing but a positive for customers.
My monthly bill for BRIS Ultimate PP's used to run $200-$300 back in the 90's, but now I don't pay a thing if I wager as little as a straight dime super. You mentioned video, and that was basically a pipedream not too long ago unless you had C-band.
For my money, rebates have been the biggest benefit to the player. Practically anyone can get them now. If you are a good customer, they even compete for your business. Personally, it's totally changed the way I approach this game, and thankfully allows me to make a living doing something that I love. I always tell the people that I deal with that I totally view my relationship with them as a partnership, as if there were no rebates, I would have little interest in staying in the game.
It will be interesting to see what changes over the next few years, mainly with M&A as well as the likelihood of many tracks ceasing to exist. The industry as a whole is not at all progressive, but I hope that ADW's don't stand pat, or even worse regress in what they can offer players.
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