Android Tablet Battery Stuck at 100%

[upthecreek]

My battery indicator is stuck at 100%--AGAIN The last time I let it run down completely and charged and it reset Its been good for 3-4 months , now it wont reset Short of doing a factory rest is there anything else I can try? If I do a factory reset what do I lose? What should I backup?
THANKS!

[JustRalph]

Originally Posted by upthecreek

My battery indicator is stuck at 100%--AGAIN The last time I let it run down completely and charged and it reset Its been good for 3-4 months , now it wont reset Short of doing a factory rest is there anything else I can try? If I do a factory reset what do I lose? What should I backup?
THANKS!

Make and model?

[upthecreek]

Originally Posted by JustRalph

Make and model?

Nextbook 8
model # NX008HD86
Android 4.1.1 Jelly Bean
Thanks:ThmbUp

[DJofSD]

Originally Posted by upthecreek

My battery indicator is stuck at 100%--AGAIN The last time I let it run down completely and charged and it reset Its been good for 3-4 months , now it wont reset Short of doing a factory rest is there anything else I can try? If I do a factory reset what do I lose? What should I backup?
THANKS!

As an interested observer, I chased a few threads I found on the net.

It seems to be a firmware problem. Do you have the latest and greatest updates installed on your device?

Let's see what JR comes up with.

[JustRalph]

Yep, looks like a firmware level problem and no rush to fix it.

Have you thought of using an app like this

https://play.google.com/store/apps/d...tteryIndicator

There seems to be a few similar apps in the play store

[upthecreek]

Originally Posted by DJofSD

As an interested observer, I chased a few threads I found on the net.

It seems to be a firmware problem. Do you have the latest and greatest updates installed on your device?

Let's see what JR comes up with.

Best I can tell its up to date Trying to contact Nextbook is like trying to get thru to the cable co.!
I'll check out the other suggestion Thnx guys!

[upthecreek]

[QUOTE=JustRalph]Yep, looks like a firmware level problem and no rush to fix it.

Have you thought of using an app like this

https://play.google.com/store/apps/d...tteryIndicator

There seems to be a few similar apps in the play store[/QUO


I have battery doctor installed,same reading always 100%

[upthecreek]

[QUOTE=upthecreek]

Originally Posted by JustRalph

Yep, looks like a firmware level problem and no rush to fix it.

Have you thought of using an app like this

https://play.google.com/store/apps/d...tteryIndicator

There seems to be a few similar apps in the play store[/QUO


I have battery doctor installed,same reading always 100%

Forgot-if I turn it off and then plug in the charger and restart and then open battery doctor,it gives me the correct level and shows it charging As soon as I disconnect it it goes right back to 100%

[DJofSD]

I read quiet a few more threads besides the one in the link I posted.

There seemed to be a common approach to some of them. It appeared to be due to a value being stored in a hardware register which was not being updated or changed. The value was an indication of the charge level of the battery. Exactly how it worked or why it was wrong was not clear.

However, what seemed to work for some was to completely drain the tablet. When the battery was very likely completely drained then do a full reset of the tablet followed by a complete recharge using the AC wall adapter. (Or, it could be the other way round - complete charge then reset.) I guess using the adapter was a part of the fix and not just because it would be faster than, say, using a USB connection (or whatever other option might exist).

I'm offering this additional information because it might be a way to fix the current issue. Depending upon what might be lost when resetting the tablet, it might be just the ticket.

[upthecreek]

Originally Posted by DJofSD

I read quiet a few more threads besides the one in the link I posted.

There seemed to be a common approach to some of them. It appeared to be due to a value being stored in a hardware register which was not being updated or changed. The value was an indication of the charge level of the battery. Exactly how it worked or why it was wrong was not clear.

However, what seemed to work for some was to completely drain the tablet. When the battery was very likely completely drained then do a full reset of the tablet followed by a complete recharge using the AC wall adapter. (Or, it could be the other way round - complete charge then reset.) I guess using the adapter was a part of the fix and not just because it would be faster than, say, using a USB connection (or whatever other option might exist).

I'm offering this additional information because it might be a way to fix the current issue. Depending upon what might be lost when resetting the tablet, it might be just the ticket.

That's what I did the first time by accident It ran all the way down and when I charged it ,it was OK (3-4 month) I tried it on purpose and it didn't reset I may try again Thnx

[JustRalph]

This is a tricky problem. Pain in the ass

Resetting often is a pain too.

Sorry nothing for me to add.

[upthecreek]

Originally Posted by upthecreek

Best I can tell its up to date Trying to contact Nextbook is like trying to get thru to the cable co.!
I'll check out the other suggestion Thnx guys!

I finally heard from Next book They gave me steps to do a factory reset,but get this,if it doesn't work,I can call for a replacement table! Now that's customer service I've had the tablet 8 months and I think they gave me a yr.warranty

[DJofSD]

Well, hopefully, the replacement doesn't have the same problem.

[Canarsie]

Looks like your Nextbook 8 has more problems tread carefully. Password changes before and after the infected sites are fixed have been suggested by a few IT writers. This may be a PITA but if your using it for wagering it might be BIG trouble. Better to be SAFE than SORRY.

http://androidcommunity.com/htc-hear...ming-20140418/


You can test it using this.

https://play.google.com/store/apps/d...tbleeddetector


Web heartbleed site detector by Norton I really don't know how good this is.

http://safeweb.norton.com/heartbleed