To Hell with Dell and order #336608579

[Bruddah]

Originally Posted by dutchboy

It sounds like they did you a favor. To use a debit card instead of a credit card and then give access to your checking account may not be the best idea. If you place a limit of 300 on a debit card how can you expect them to ship a computer. .

I set the limit 12 years ago and have never really had a problem. Besides, I had the limit reset 3 times, 3 days in a row. They could never get their act together to clear the purchase. It seems, once I approved the purchase, Dell couldn't get it done in their system, until the next day. I can see it as my problem once, but the second and third time was on them. Besides, it was almost a week the first time and they didn't contact me. I had to contact them and spend 3 1/2 hrs. on the phone over the next two days. Obviously, they don't need or want a $1000 cash purchase. It's not technologically feasible for them to handle a cash purchase or contact the customer if there is a problem. The technology has been around for awhile. Yes, their ineptitude did me a favor. But still, it just mentally reinforces the stories I have been told by others.

It's up to all who read this thread to make their own decisions about a DELL purchases. All I have done is offer my experience and the image of their company in my mind. If that does or doesn't influence someone else, No Skin Off My Teeth.

[Sailwolf]

Originally Posted by Dave Schwartz

Wait!

Don't do %$^#&% Best Buy!

Do Costco instead. You can order on line and get a custom system from HP. You'll probably be very happy. If not, you just take it back to Costco and they will reven refund the shipping!


Dave

YES COSTCO!!!!!!!!!!!!

[Houndog]

E-Bay has a few computer stores where you can custom build a P.C. at a very reasonable price. I prefer AMD based systems because of the savings.

http://www.ecollegepc.com/

No doubt their are others but this is just 1 example.

[JBmadera]

Originally Posted by Sailwolf

YES COSTCO!!!!!!!!!!!!

was going to buy another PC from Dell even though we were not pleased with the last one, but I saw the post about Costco (had no clue they sold HP's) and the wife went down Saturday, bought the HP and loves it already.

[Grifter]

Houndog is right... E-Bay has some good oufits that will assemble whatever you want. No Vista (unless you ask)... no bloatware... fast service.... and you can buy from companies with 99-100% feedback scores. .

Check Sharky Extreme for their latest gaming systems. Look at the specs for their under $1K systems (AMD and Intel), and build around your preferred platform. You can down-grade from their recommended video card to save some money (unless you're a gamer).

-- Grifter

[tupper]

A related article explaining Dell's Windows XP surcharge: http://computerworld.com/action/arti...icleId=9099178

[soosjs]

Dealing with Dell has been equally frustrating but they offer the most for the money. Costco on line is offering a pre configured Dell Inspiron well equipped for $1,099 including shipping, a two year warranty, and a 90 day return policy which is hard to beat !!

[WinterTriangle]

Originally Posted by Bruddah

I saw several Lenovo systems at the Puget systems addy. They were priced attractively. Actually, I had never heard of them until your post.

Lenovo=IBM
I have an IBM Thinkpad that is the best laptop I've ever had.


Having been in the computer industry (network operations) agree with everyone who said find a local builder. They can build you what you want, and put what you what on it. I used to build systems for friends...they never could have gotten the system they wanted otherwise.

The prices, surprisingly, are often CHEAPER, and you have a local person right there if anything goes wrong.

I stopped dealing with the big box stores long ago.

Good luck.

[King Ritchie]

I have used DELL computers since they first became available and have never NEVER had a problem. I have purchased DELL's for family members and they too have never NEVER had a problem.

So if you have a problem with a DELL computer then it must be the User

[JustRalph]

Originally Posted by King Ritchie

I have used DELL computers since they first became available and have never NEVER had a problem. I have purchased DELL's for family members and they too have never NEVER had a problem.

So if you have a problem with a DELL computer then it must be the User

Ok, now I am no longer with you Ritchie......................


the key to your post is " Never had a problem" They were just criminally indicted for fraud all relating to their support and lack thereof.

[King Ritchie]

Originally Posted by JustRalph

Ok, now I am no longer with you Ritchie......................


the key to your post is " Never had a problem" They were just criminally indicted for fraud all relating to their support and lack thereof.

What don't you understand about "Never had a problem"? One of my DELL computers is on 24/7 and was purchased sometime before 2000. It still continues to run perfectly. All I've ever done with it is blow out the insides every few months. I've never had a problem with support either. Why should I lie to please you.

[JustRalph]

Originally Posted by King Ritchie

What don't you understand about "Never had a problem"? One of my DELL computers is on 24/7 and was purchased sometime before 2000. It still continues to run perfectly. All I've ever done with it is blow out the insides every few months. I've never had a problem with support either. Why should I lie to please you.

let me clarify my point. The problem with Dell happens "when you have a problem" They used to be famous for taking care of their customers when there were problems. About five years back............things changed. It is easy to sell a product and have satisfied customers when everything goes right and the hardware lives up to expectations etc. You earn loyalty by treating your customer well after a problem happens. Dell lost that dedicaton to their customers and now they are facing indictments in a couple of states. That says much about them.

I don't doubt that you have had good luck with them. But when a problem pops up........they aren't the same company. Btw, I used to buy only Dell systems and have sold many, many for them. Not anymore.

[ddog]

What they made back in those days are night and day different from now.
I have used/purchased in the high hundreds of Dell systems over the years.

I have a couple of old Dell Poweredge servers running W2K3 and they are indestructible. have ran unattended for YEARS.

I however would not be a buyer of Dell for the last 3-4 years.

We had a lot of hard drive problems with the higher end Dell laptops though and moved away as they died off.

No way.

[hcap]

Originally Posted by King Ritchie

I have used DELL computers since they first became available and have never NEVER had a problem. I have purchased DELL's for family members and they too have never NEVER had a problem.

So if you have a problem with a DELL computer then it must be the User

I like my Dell. It's just that I get these weird annoying images from time to time. Seem to pop up when least expected. Really annoying images. REALLY REALLY ANNOYING. A royal pain!