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Old 08-16-2023, 11:55 AM   #1
hopbet
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TWINSPIRES

ALCON:
Is any one else having a issue with TWINSPIRES
Thanks


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Old 08-16-2023, 12:01 PM   #2
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Yes they are down for maint. Supposed to be back soon.
Tim
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Old 08-16-2023, 12:03 PM   #3
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TWINSPIRES

Thanks for the quick response


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Old 08-16-2023, 12:12 PM   #4
ranchwest
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BRISnet is also down.
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Old 08-16-2023, 12:37 PM   #5
westny
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Originally Posted by Lt1 View Post
Yes they are down for maint. Supposed to be back soon.
Tim
Of course...maintenance of software
smack dab in the middle of the day...just when racing programs begin.
So, if use Twinspires programs...too bad.

Companies I've worked for do "maintenance" late at night.
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Old 08-16-2023, 01:31 PM   #6
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Been down since 11 CDT
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Old 08-16-2023, 02:06 PM   #7
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This also applies to Keenelandselect.com, which runs on the TwinSpires interface...and utilizes Brisnet products.
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Old 08-16-2023, 02:35 PM   #8
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The Churchill Downs app on ROKU is up and showing PID. BRISnet is still down.
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Old 08-16-2023, 02:59 PM   #9
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"Maintenance" is about as honest as when CDI bought Arlington Park with the promise of great racing once they got a casino license. That company can't tell the truth about the sun rising in the East. Nobody runs maintenance in the middle of a Saratoga race day. Something is broken. Why can't they just say so?
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Old 08-16-2023, 03:03 PM   #10
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"Maintenance" is about as honest as when CDI bought Arlington Park with the promise of great racing once they got a casino license. That company can't tell the truth about the sun rising in the East. Nobody runs maintenance in the middle of a Saratoga race day. Something is broken. Why can't they just say so?


And, how can they "anticipate returning to full service shortly"...when they have been "totally out of service" for hours now?
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Old 08-16-2023, 03:51 PM   #11
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The message was probably pre-programmed to appear anytime they are down. My guess is they are unable to change the message because... the site is down.
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Old 08-16-2023, 03:56 PM   #12
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Capital OTB, which uses Twinspires, is also down.


Capital OTB
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·
1h
Our vendor continues to work on the issue. They did maintenance this morning. We were never notified until it was done. And it resulted in dire being down. We are as furious as our bettors are. We are hearing it will be up shortly. We apologize.

Last edited by capitalman; 08-16-2023 at 03:59 PM.
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Old 08-16-2023, 04:22 PM   #13
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They were down overnight and came up at 8 am eastern then went down about 11 am. They don't have a clue as to when they will be back up/ You can still wager by phone if you wish.
Tim
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Old 08-16-2023, 07:00 PM   #14
hopbet
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TWINSPIRES

ALCON:
TWINSPIRES (IMO) should provide some compensation for the MISHAP.



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Old 08-16-2023, 07:08 PM   #15
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Quote:
Originally Posted by hopbet View Post
ALCON:
TWINSPIRES (IMO) should provide some compensation for the MISHAP.



HOPBET
That is funny right there!
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