Horse Racing Forum - PaceAdvantage.Com - Horse Racing Message Board

Go Back   Horse Racing Forum - PaceAdvantage.Com - Horse Racing Message Board > Thoroughbred Horse Racing Discussion > General Handicapping Discussion


Reply
 
Thread Tools Rate Thread
Old 10-14-2020, 02:34 PM   #1
mikeb
Registered User
 
Join Date: Jan 2005
Location: away from the ice and snow.....
Posts: 120
brisnet website down

Been trying to reach the brisnet site and by phone with no results
anyone else experience this
thanks
mikeb
mikeb is offline   Reply With Quote Reply
Old 10-14-2020, 02:49 PM   #2
sharkey11
Registered User
 
Join Date: Feb 2017
Posts: 590
had trouble with log in yesterday but i reset an got there
sharkey11 is offline   Reply With Quote Reply
Old 10-14-2020, 03:23 PM   #3
mikeb
Registered User
 
Join Date: Jan 2005
Location: away from the ice and snow.....
Posts: 120
thanks
is there another phone number besides 800 354 9206?
thanks again
mikeb
mikeb is offline   Reply With Quote Reply
Old 10-14-2020, 03:40 PM   #4
mikeb
Registered User
 
Join Date: Jan 2005
Location: away from the ice and snow.....
Posts: 120
all set
thanks for your response
mikeb is offline   Reply With Quote Reply
Old 10-14-2020, 09:27 PM   #5
Clocker
Registered User
 
Join Date: Jul 2013
Posts: 17,095
I'm having trouble printing Bris PPs. Just a character or two missing from each line down each edge of the page. I tried printing out a PP from a couple of days ago that I had no problem with then, and it is screwed up also.
__________________
A man's got to know his limitations. -- Dirty Harry

Last edited by Clocker; 10-14-2020 at 09:30 PM.
Clocker is offline   Reply With Quote Reply
Old 10-14-2020, 09:37 PM   #6
Tom
The Voice of Reason!
 
Tom's Avatar
 
Join Date: Mar 2001
Location: Canandaigua, New york
Posts: 112,470
Maybe you print size?
I have mine set to "fit to page" and it prints at about 96%
If I print at 100%, I lose a couple characters on one side.
__________________
Who does the Racing Form Detective like in this one?
Tom is offline   Reply With Quote Reply
Old 10-14-2020, 09:39 PM   #7
BarchCapper
Registered User
 
BarchCapper's Avatar
 
Join Date: Jun 2019
Location: Clarksville, AR
Posts: 1,206
Quote:
Originally Posted by Clocker View Post
I'm having trouble printing Bris PPs. Just a character or two missing from each line down each edge of the page. I tried printing out a PP from a couple of days ago that I had no problem with then, and it is screwed up also.
I don't know what your setup is, and can't explain why it would be different from a few days ago - but I know I had the same issue when I was using a generic or operating system supplied printer driver rather than printing through the app or driver supplied directly from the printer manufacturer.
__________________
Tom in NW Arkansas
——————
”Past performances are no guarantee of future results.” - Why isn't this disclaimer printed in the Daily Racing Form?
BarchCapper is offline   Reply With Quote Reply
Old 10-14-2020, 09:56 PM   #8
Clocker
Registered User
 
Join Date: Jul 2013
Posts: 17,095
Quote:
Originally Posted by Tom View Post
Maybe you print size?
I have mine set to "fit to page" and it prints at about 96%
If I print at 100%, I lose a couple characters on one side.
Tried it. On mine, it's called "Page Fit". No help.
__________________
A man's got to know his limitations. -- Dirty Harry
Clocker is offline   Reply With Quote Reply
Old 10-14-2020, 10:42 PM   #9
Clocker
Registered User
 
Join Date: Jul 2013
Posts: 17,095
Quote:
Originally Posted by BarchCapper View Post
I don't know what your setup is, and can't explain why it would be different from a few days ago - but I know I had the same issue when I was using a generic or operating system supplied printer driver rather than printing through the app or driver supplied directly from the printer manufacturer.
I made no changes. I have been using the same HP P2035 for several years without problems. I don't remember, but assume that I installed it using the op sys driver.

With problems on my regular Firefox account, I tried to print using the Opera browser, with the same results.

Is there an HP driver for this printer, and where would I find it? Thanks in advance.
__________________
A man's got to know his limitations. -- Dirty Harry
Clocker is offline   Reply With Quote Reply
Old 10-14-2020, 10:42 PM   #10
Tom
The Voice of Reason!
 
Tom's Avatar
 
Join Date: Mar 2001
Location: Canandaigua, New york
Posts: 112,470
Can you manually reduce the % of print size?
I can on my printer
__________________
Who does the Racing Form Detective like in this one?
Tom is offline   Reply With Quote Reply
Old 10-14-2020, 10:46 PM   #11
Clocker
Registered User
 
Join Date: Jul 2013
Posts: 17,095
Quote:
Originally Posted by Tom View Post
Can you manually reduce the % of print size?
I can on my printer
Don't know, I'll have to look into that. Any hints? What printer are you using? I am using an older HP. How do you manually reduce the print size?

Given that the problem exists on 2 different browsers, I suspect that the problem is with Brisnet.
__________________
A man's got to know his limitations. -- Dirty Harry
Clocker is offline   Reply With Quote Reply
Old 10-14-2020, 11:10 PM   #12
Mulerider
Registered User
 
Mulerider's Avatar
 
Join Date: Jun 2015
Location: East Texas
Posts: 1,336
I couldn't log in to my account Friday, kept getting a wrong username or password message. I was on the phone with tech support for an hour before we discovered that it was a Chrome issue (I've accessed Bris with Chrome for years). Tried logging in with IE and it worked normally. Tech guy said it might be due to a Chrome update and that they would investigate.
Mulerider is offline   Reply With Quote Reply
Old 10-14-2020, 11:33 PM   #13
Clocker
Registered User
 
Join Date: Jul 2013
Posts: 17,095
Quote:
Originally Posted by Mulerider View Post
I couldn't log in to my account Friday, kept getting a wrong username or password message. I was on the phone with tech support for an hour before we discovered that it was a Chrome issue (I've accessed Bris with Chrome for years). Tried logging in with IE and it worked normally. Tech guy said it might be due to a Chrome update and that they would investigate.

I don't use Chrome. I use Firefox and tried Opera browsers with no luck. They need to investigate Bris.
__________________
A man's got to know his limitations. -- Dirty Harry
Clocker is offline   Reply With Quote Reply
Old 10-15-2020, 12:57 AM   #14
Psychotic Parakeet
Sartin Methodology Fan
 
Psychotic Parakeet's Avatar
 
Join Date: Mar 2007
Location: Earth
Posts: 328
Works fine on my end. I tried it with Safari and Chrome.
__________________
"And there they go! It's Toupée going on ahead, Long Underwear has fallen behind, Toothpaste is being squeezed out on the rail as Banana joins the bunch, and Cabbage is trailing by a head."
Psychotic Parakeet is offline   Reply With Quote Reply
Old 10-16-2020, 10:06 AM   #15
Tom
The Voice of Reason!
 
Tom's Avatar
 
Join Date: Mar 2001
Location: Canandaigua, New york
Posts: 112,470
Quote:
Originally Posted by Clocker View Post
Don't know, I'll have to look into that. Any hints? What printer are you using? I am using an older HP. How do you manually reduce the print size?

Given that the problem exists on 2 different browsers, I suspect that the problem is with Brisnet.
I'm using a HP printer - here is a shot of the settings panel that pops up when I select print.......cursor is pointing to the selection dial for size.

I am saving them as PDF and then printing, maybe that is where the problem comes in.

Attached Images
File Type: jpg ScreenShot4429.jpg (62.3 KB, 11 views)
__________________
Who does the Racing Form Detective like in this one?
Tom is offline   Reply With Quote Reply
Reply




Thread Tools
Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

» Advertisement
Powered by vBadvanced CMPS v3.2.3

All times are GMT -4. The time now is 08:57 AM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2024, vBulletin Solutions, Inc.
Copyright 1999 - 2023 -- PaceAdvantage.Com -- All Rights Reserved
We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program
designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.