 |
|
11-06-2018, 04:18 PM
|
#1
|
Join Date: Aug 2016
Location: Fergus,ON
Posts: 3,711
|
Jim Mazur
Here is the letter I sent them yesterday
. Ok so I have emailed you constantly about where my package is and when it is coming and no reply for 2 weeks! You guys "apparently" sent it October 22nd and it is now AFTER THE BREEDERS CUP and the date now is NOVEMBER 5TH! So I just wasted almost $40 USD for something that I can use for the breeders cup and it never came. I was not happy the whole 2 days since my package never came. If you can consider a refund or possibly a free edition of Crushing the cup 2019, that would be much appreciated.
Please actually respond because I know that you can,
Conley. E
P.S that id and password NEVER WORKED for me because it kept saying "INVALID ERROR PAGE 404 " so I couldn't even use the online one!!!
He hasn’t said anything like what I said in my email for the past 2 weeks.
He either has a family problem or else he was crap in the Breeders Cup.
So what should I do. Never received it and the Breeders Cup was over.
And the thing came TODAY!!! And they charged me for Crushing the cup AND Crushing zone for $60 around USD, even though I ONLY WANTED CRUSHING THE CUP! Absolute bs here!
Last edited by CheckMark; 11-06-2018 at 04:19 PM.
|
|
|
|
11-06-2018, 04:26 PM
|
#2
|
|
Registered User
Join Date: Feb 2004
Posts: 983
|
Just call Jim or Dennis and they will handle it for you. I have never had an issue with them. Easier to just buy the online version and save the postage and you get it instantly.
|
|
|
|
|
11-06-2018, 04:35 PM
|
#3
|
|
Registered User
Join Date: Feb 2006
Location: Houston Tx.
Posts: 3,130
|
From Mazur's webpage
"Order Hotline: 1-800-272-8039
Local Number: 954-922-2101
Mailing Address: 2640 Hollywood Blvd Suite 203, Hollywood, FL 33020
Office Hours: 10am to 5pm, Mon - Fri
Email Address: ph99@bellsouth.net"
https://www.proghandicap.com/index.php/contact-us
__________________
Laboratory rats are susceptible to drug addiction, obesity, diabetes, heart disease and cancer.
|
|
|
|
|
11-06-2018, 05:31 PM
|
#4
|
Join Date: Aug 2016
Location: Fergus,ON
Posts: 3,711
|
Quote:
Originally Posted by turfnsport
Just call Jim or Dennis and they will handle it for you. I have never had an issue with them. Easier to just buy the online version and save the postage and you get it instantly.
|
I guess that’s a good idea
|
|
|
|
|
11-06-2018, 05:32 PM
|
#5
|
Join Date: Aug 2016
Location: Fergus,ON
Posts: 3,711
|
Quote:
Originally Posted by MONEY
|
 Thanks
|
|
|
|
|
11-06-2018, 06:17 PM
|
#6
|
|
Sartin Methodology Fan
Join Date: Mar 2007
Location: Earth
Posts: 328
|
Sorry to read you had a problem. I have had nothing but excellent customer service from them in the past.
__________________
"And there they go! It's Toupée going on ahead, Long Underwear has fallen behind, Toothpaste is being squeezed out on the rail as Banana joins the bunch, and Cabbage is trailing by a head."
|
|
|
|
|
11-06-2018, 06:35 PM
|
#7
|
|
PA Steward
Join Date: Mar 2001
Location: Del Boca Vista
Posts: 88,535
|
Paging Ted Craven....wth is going on with this kid?
|
|
|
|
11-06-2018, 10:18 PM
|
#8
|
|
Registered User
Join Date: Aug 2007
Location: Nanaimo, British Columbia, Canada
Posts: 978
|
Quote:
Originally Posted by PaceAdvantage
Paging Ted Craven....wth is going on with this kid?
|
Well, he's NOT my protégé  Anyway, most people don't do what I tell them anyway.
You know the youth of today - with all the modern electronic gadgetry and this interweb thing - they still like their paper data ...
A $40 education (or $51.72 Canadian - ouch).
Ted
__________________
RDSS - Racing Decision Support System™ "The Modern Sartin Methodology" . . . . www.rdss2.com
|
|
|
|
|
11-07-2018, 05:24 AM
|
#9
|
|
Registered User
Join Date: May 2011
Posts: 22,629
|
how were the picks?
|
|
|
|
|
11-07-2018, 07:41 AM
|
#10
|
Join Date: Aug 2016
Location: Fergus,ON
Posts: 3,711
|
Quote:
Originally Posted by davew
how were the picks?
|
Well they charged me for Crushing Zone but I looked at it and the horses
In the crushing zone was a hit in every other race.
|
|
|
|
|
11-07-2018, 07:43 AM
|
#11
|
Join Date: Aug 2016
Location: Fergus,ON
Posts: 3,711
|
Quote:
Originally Posted by Ted Craven
Well, he's NOT my protégé Anyway, most people don't do what I tell them anyway.
You know the youth of today - with all the modern electronic gadgetry and this interweb thing - they still like their paper data ...
A $40 education (or $51.72 Canadian - ouch).
Ted |
I’m that guy would read the newspaper in the morning instead of my phone. But I DONT play fort nite,
|
|
|
|
|
11-07-2018, 07:44 AM
|
#12
|
Join Date: Aug 2016
Location: Fergus,ON
Posts: 3,711
|
Quote:
Originally Posted by Psychotic Parakeet
Sorry to read you had a problem. I have had nothing but excellent customer service from them in the past.
|
Is it Jim answering calls or does he have an actual customer service?
|
|
|
|
|
11-07-2018, 08:03 AM
|
#13
|
|
Registered User
Join Date: Jan 2010
Posts: 2,176
|
Quote:
Originally Posted by CheckMark
Well they charged me for Crushing Zone but I looked at it and the horses
In the crushing zone was a hit in every other race.
|
Ted Jr., If they mailed it AFTER the BC, they should have Crushed every race. Maybe they didn't want to make it seem too ridiculous.
__________________
One of the downsides of the Internet is that it allows like-minded people to form communities, and sometimes those communities are stupid.
|
|
|
|
|
11-07-2018, 01:57 PM
|
#14
|
|
Sartin Methodology Fan
Join Date: Mar 2007
Location: Earth
Posts: 328
|
Quote:
Originally Posted by CheckMark
Is it Jim answering calls or does he have an actual customer service?
|
I have mainly talked to Dennis, and I think I got Jim a couple of times. It seems like it is just two of them running the show.
__________________
"And there they go! It's Toupée going on ahead, Long Underwear has fallen behind, Toothpaste is being squeezed out on the rail as Banana joins the bunch, and Cabbage is trailing by a head."
|
|
|
|
|
11-07-2018, 05:56 PM
|
#15
|
Join Date: Aug 2016
Location: Fergus,ON
Posts: 3,711
|
Quote:
Originally Posted by Psychotic Parakeet
I have mainly talked to Dennis, and I think I got Jim a couple of times. It seems like it is just two of them running the show.
|
And 2 questions to ask you (if you can kindly answer)
1) would it be better if I said about maybe receiving a free edition of ctc 19
2) how many times do you order crushing the cup? Every year or every other year?
|
|
|
|
|
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
|
|
@