Quote:
Originally Posted by ponypro
I told you Bob Evans wont win this fight. PTC looks to me to be a major major player when its all said and done with their understanding of the game and the players. Their tremdous added value as demostrated by the current Keeneland meet will pay massive dividends. You dont have to be a prick to win at business. Treat others like you like to be treated. Ian has surely done that in the exact same timeframe that tracknet has destroyed the Churchill brand. I would venture to say that
Kenneland is now the premier "Brand"
and PTC isnt far behind
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Thank you very much. We absolutely believe that this is a partnership, between us, the racetracks, the horsemen,
and the players. It is very difficult to be successful without customers. We just try to treat people the way we want to be treated. Sure it's a business, and we're in this to make money, but we want our customers to feel like they're getting a fair shake. Whether it's in terms of rewards, proprietary information, customer service, etc. we want our customers to feel each and every day they play with us that their patronage is appreciated.
As far as the demand for open access, I really want that to be true, but the "other side of the story (as Paul Harvey likes to say) is that for now the Texas horsemen and the THG have allowed off-shore ADW's RGS and Elite to continue playing (even at Lone Star) without agreeing to the THG's terms. I am hoping that is an oversight.