Saratoga teller "Its only a nickel"

[OTM Al]

Got my first iPad in 2009 when they came out. Have used a teller twice since then, once because I couldn't get reception right before the off and a second time to place a bet for someone else. Haven't lost a single ticket or voucher since then either....What would be good for tracks to have is an app like the Barclay Center does in which certain features can only be used when you are there on their network so you could bet without tellers or vouchers and could fund just like the ADW account. Probably legal issues though like everything else prevents this though.

[charm city whizz]

Stone cold hustle move on tellers part, seen tons of scenarios and this one you have every right to be pissed off....

Do I tip tellers yes, only because im in the gaming industry, the slow rolling the loose change is a joke, a good teller gives the change first then cash

Friday at timonium "collect total 131.60" came up on tellers screen I just said $130 is good"

Very fair to tellers still knowing they love to try and beat the public....don't know why but this doesn't go on in Atlantic city casinos in racebook cuz they can't keep there own tokes😂😂😂😂😂😂😂😂

At horsehoe casino they have a one of a kind machine that gives you cash cash your you voucher or winning tix it's a altered slot voucher machine----it never shorts me😂😂

[ArlJim78]

If the teller was apologetic I would have just said forget about it and walked away. But something about the haughty "it's only a nickel" sticks in my craw.
It implies that it's your problem not theirs.

But I'm like OTM AL, been making only electronic wagers for years.

[Saratoga_Mike]

Originally Posted by ArlJim78

It implies that it's your problem not theirs.

I get this, so on principle I agree with the poster, but I can't get past the amount involved.

[SuperPickle]

I am going to give the guy credit for attempting two of the most notorious teller moves...

1. The slow pay. "Here are your hundreds, here's your twenties, here's your five, stop me whenever you've had enough."

2. "I don't have any change" move

Some of my other favorites...

Calling out tickets to only realize the tickets he's punching are his.

Walking up to the window and he's just got his head buried in a program and doesn't move.

And on more than one occasion I've had gotten to the front of the line and teller has simply gotten up and walked away.

[charm city whizz]

Originally Posted by Saratoga_Mike

I get this, so on principle I agree with the poster, but I can't get past the amount involved.

if somebody took a nickel out of my house I would be steaming so though 5 cents isn't a big deal it's just the priciple

[chiguy]

Originally Posted by Saratoga_Mike

I get this, so on principle I agree with the poster, but I can't get past the amount involved.

Agreed. It is funny how so many here hates everything. The tracks, the jockeys, the trainers, the announcers, the clerks, the stewards...I am sure I am leaving out some other people associated with the game we all love. If this group of characters were at my OTB I don't think I would enjoy it.

[ArlJim78]

making a comment about customer service does not mean you hate everything about the sport, this kind of faulty logic is always used on a thread like this.
the amount is inconsequential and beside the point. the point is that in this situation the service providers comment should have started off with "I'm sorry sir", or simply to overpay by giving him the next higher denomination available. It's only a nickel right? then give the man a dime. Problem solved.
In what other industry would this be acceptable? I can't think of any.

[Si2see]

My rule of thumb...

If the teller starts to count out the change I give it to them

If they assume they are getting the change I give it to them and never go back to that person

Jason

[Big Peps]

Originally Posted by Augenj

One time at Hollywood Park many moons ago, the cashier rapidly laid out my winnings in bills and then paused. I started to reach for them and realized it was missing $5. His hand emerged from below the counter with the missing $5. I wonder how many times this "delay pay" works on the happy winning bettor who thinks he's been given it all without checking as it was counted out? I became a little paranoid after that.

Happen to me at Big A with a $50 a couple years ago...I caught as well as they will take your eye teeth their if given the time

[Bluto Blutarsky]

The same BS goes on at Monmouth. Report it. They do follow up and discipline tellers at Monmouth.

[Hambletonian]

Originally Posted by ronsmac

Nyra tellers are the worst. Have been for 35 years .

Nah, the Yonkers tellers from the mid 80s were the biggest bunch of degenerate crooks ever. All with boot polish dyed comb overs, and a look that said they would pawn there recently deceased grandmother's jewelry before calling for the ambulance.

Nobody on planet earth was happier when the SAMs came out then me.

[Robert Fischer]

Originally Posted by Si2see

My rule of thumb...

If the teller starts to count out the change I give it to them

If they assume they are getting the change I give it to them and never go back to that person

Jason

It's the principle of the matter!

[Robert Fischer]

slow-changing nickels is more of a mental illness than anything

but TBH some of these tellers are more interesting than some of the players!

we've got guys slow-changing 50s , we've got low-level mob associates who can't stop chasing losses w/ house money, we've got guys running loan-shark businesses out of the till

i take another perspective. Some of these characters just need an opportunity. Some of these guys are underemployed

[Redboard]

One positive experience with a teller at Saratoga this month.

In one of the races I forgot to press "Return Balance" and left around $100 in the machine that I was using to make my bets. Didn't realize it until the next race. Obviously, I thought that the money was long gone, but some one turned it in and the teller gave it back to me even though I tore up the tickets for that race, but I remembered my bet. Usually they need the ticket that you bet for that race- the race you left the amount in the machine.

In the future, I plan to keep all my tickets until I leave for the day.