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12-23-2016, 07:51 AM
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#136
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Registered User
Join Date: Feb 2003
Location: Woodbridge, NJ
Posts: 749
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Each time I download the Ultimate pp's I have to enter my name, address & credit card info from scratch upon checkout, as the credit card I have "on file" always gets rejected. This is true no matter which of two valid credit cards I use is the one on file.
Vinman
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12-23-2016, 08:02 AM
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#137
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The Voice of Reason!
Join Date: Mar 2001
Location: Canandaigua, New york
Posts: 112,861
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They should fire their director of marketing.
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Who does the Racing Form Detective like in this one?
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12-23-2016, 12:08 PM
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#138
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Registered User
Join Date: Oct 2010
Location: Home
Posts: 342
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If they are not rolling already, you have to figure heads will roll sooner or later as a result of this debacle. Given the customer back backlash evident here, I'm guessing revenues will take quite a hit.
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12-24-2016, 10:07 AM
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#139
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The Voice of Reason!
Join Date: Mar 2001
Location: Canandaigua, New york
Posts: 112,861
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I hope they take a serious $$$ hit.
__________________
Who does the Racing Form Detective like in this one?
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12-24-2016, 10:18 AM
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#140
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Track Announcer
Join Date: Jan 2004
Posts: 675
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Aside from my script that automatically downloaded the files, and a minor hit to the speed navigating the site, I've had no problems transitioning to the new site.
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12-24-2016, 10:58 AM
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#141
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Registered user
Join Date: Oct 2008
Location: FALIRIKON DELTA
Posts: 4,439
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Quote:
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Originally Posted by TravisVOX
Aside from my script that automatically downloaded the files, and a minor hit to the speed navigating the site, I've had no problems transitioning to the new site.
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So you mean that the automatic download is not a big deal? I think this is the most important piece of the process and a definite deal breaker!
__________________
whereof one cannot speak thereof one must be silent
Ludwig Wittgenstein
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12-24-2016, 11:25 AM
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#142
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Registered User
Join Date: Jan 2006
Location: Audubon, PA
Posts: 427
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Quote:
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Originally Posted by DeltaLover
So you mean that the automatic download is not a big deal? I think this is the most important piece of the process and a definite deal breaker!
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Delta is absolutely right about this. You don't know what you've got 'til it's gone. The quick download was probably the best feature of the old BRISNET. Now, they paved paradise and put up a parking lot.
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12-24-2016, 11:28 AM
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#143
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crusty old guy
Join Date: Aug 2003
Location: Snarkytown USA
Posts: 3,918
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Quote:
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Originally Posted by TravisVOX
Aside from my script that automatically downloaded the files, and a minor hit to the speed navigating the site, I've had no problems transitioning to the new site.
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Any reasonably intelligent human can "transition" to the new site. That doesn't make the site any good. Good site design should make the user experience easier, not more difficult.
What surprises me is that other providers aren't making more of an effort to provide Bris-like services for the obviously unhappy Bris customers. Seems like a no-brainer, but I guess I shouldn't be surprised by anything that happens in this industry.
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12-24-2016, 11:54 AM
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#144
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Registered User
Join Date: Jun 2015
Location: East Texas
Posts: 1,338
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Quote:
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Originally Posted by Vinman
Each time I download the Ultimate pp's I have to enter my name, address & credit card info from scratch upon checkout, as the credit card I have "on file" always gets rejected. This is true no matter which of two valid credit cards I use is the one on file.
Vinman
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Vinman, it rejected mine the second time I tried to buy something, even after putting my card on file the first time. The reason I was rejected was because I failed to notice that you have to enter the CCV number each time, even if your card is on file.
Mule
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12-24-2016, 02:29 PM
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#145
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Registered User
Join Date: Dec 2003
Location: new york
Posts: 1,631
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i understand the hassel to those that want alot of the tracks each day that run.
for those like me, that only bet weekends at the major tracks the transitioning to the new bris site hasn't been a bother to me
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12-24-2016, 05:01 PM
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#146
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Out-of-town Jasper
Join Date: Nov 2009
Posts: 2,364
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Quote:
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Originally Posted by headhawg
What surprises me is that other providers aren't making more of an effort to provide Bris-like services for the obviously unhappy Bris customers. Seems like a no-brainer, but I guess I shouldn't be surprised by anything that happens in this industry.
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I'd say it is a bit early to jump to this conclusion. The new BRIS site I'd just barely out, it will take time for others the react unless you think it okay for someone else to jump in right away with something half-assed.
__________________
“If you want to outwit the devil, it is extremely important that you don't give him advanced notice."
~Alan Watts
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12-24-2016, 05:44 PM
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#147
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Registered User
Join Date: Feb 2012
Posts: 2,956
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Quote:
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Originally Posted by therussmeister
I'd say it is a bit early to jump to this conclusion. The new BRIS site I'd just barely out, it will take time for others the react unless you think it okay for someone else to jump in right away with something half-assed.
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I've been asking Trackmaster for 5 years to add post positions to their "B" files They told me they have no plans to do so I wouldn't expect any provider to "jump in"
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12-24-2016, 06:04 PM
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#148
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Registered user
Join Date: Oct 2008
Location: FALIRIKON DELTA
Posts: 4,439
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Quote:
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Originally Posted by acorn54
i understand the hassel to those that want alot of the tracks each day that run.
for those like me, that only bet weekends at the major tracks the transitioning to the new bris site hasn't been a bother to me
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Even if you only bet on weekends maintaining a full database of charts is still a first class priority as this is the only way you can do research and build custom figs.
__________________
whereof one cannot speak thereof one must be silent
Ludwig Wittgenstein
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12-24-2016, 10:19 PM
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#149
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The Voice of Reason!
Join Date: Mar 2001
Location: Canandaigua, New york
Posts: 112,861
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Beware their chart files - PDF.
I just downloaded the BC Friday card - only got the 9th race even using the ALL button. Only the BC races show up for the Saturday card. Well, some of them - left out Race 6 and 7.
Looks like their total incompetence was rhetroactive.
Anyone use Equibase?
I can't find how to get to chats for tracks not running.....not a useful tool if you can't. Why have charts back to 1992 is you cant' get to them???
DRF is supposed to provide chart access with my DRF+ but will not allow me to get them
To much FREE stuff out there - you can't get to it. 
__________________
Who does the Racing Form Detective like in this one?
Last edited by Tom; 12-24-2016 at 10:24 PM.
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12-24-2016, 10:32 PM
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#150
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Buckle Up
Join Date: Apr 2014
Posts: 10,614
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Quote:
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Originally Posted by Tom
Beware their chart files - PDF.
I just downloaded the BC Friday card - only got the 9th race even using the ALL button. Only the BC races show up for the Saturday card. Well, some of them - left out Race 6 and 7.
Looks like their total incompetence was rhetroactive.
Anyone use Equibase?
I can't find how to get to chats for tracks not running.....not a useful tool if you can't. Why have charts back to 1992 is you cant' get to them???
DRF is supposed to provide chart access with my DRF+ but will not allow me to get them
To much FREE stuff out there - you can't get to it. |
BC race#6
http://www.equibase.com/premium/char...16&cy=USA&rn=6
BC race#7
http://www.equibase.com/premium/char...16&cy=USA&rn=7
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