wifi

[ldiatone]

tg 862

[DJofSD]

OK, here's a bit more info about what you are using: http://www.arrisi.com/products/product.asp?id=79

I had to do a little bit more work but finally found: http://www.arrisi.com/support/index.asp . The one thing I was looking for was some documentation for the router functions built into that gateway device. So far, not so good.

However, I did find this: http://arris.force.com/consumers/art...in-Login-Setup and the one piece of information which will allow you to get into the software built into the router part of that box, the IP address which gets you the admin logon screen: 192.168.0.1 which is pretty typical but not always the address used.

Let's try the following as a first step. Find the section of the article at the link immediately which has "Accessing the Status Security page." See if the screens look the same. And then, try to log onto the router using the user name of admin and the password of motorola which are the defaults as stated in the documentation.

Post back what you discover. And don't worry about doing any of these steps, you are not changing anything and when you are finished, just close the browser windows or the tab if you are using a multiple tabbed browser.

[DJofSD]

Here's another link which shows some screens for the WiFi function: http://arris.force.com/consumers/art...rimary-Network

Again, the screen may or may not match exactly what is seen in your specific gateway. However, the particulars of the configuration of the WiFi and how to change them, if necessary, will almost certainly be the same.

[DJofSD]

For the TG862, here's a link for two documents: http://arris.force.com/consumers/art...B-S-User-Guide . Starting on page 22 of the User Guide there is a discussion about WiFi and security. On page 24 there is a section about using MAC addresses to help secure your wireless network.

Using the MAC address filtering is one way of helping to secure your wireless network. It is perhaps the best way. When you use this facility, you basically are telling the router to only let devices which have those specific MAC addresses to use your WiFi. If a wireless device tries to access/use your network and it is not in that list, it will not allow the device to use the network.

But, it does require more work to use that protection. Sorry, nothing's free. To be able to set up and use MAC address filtering, you need to know the MAC address for ALL devices which will use your network. That will mean any occasional user such as relatives which might visit only every so often.

Once you have the MAC address, you add it to a list in the router. These devices and the people using them then become trusted.

And if you decide to go this route, it is best to record the information someplace handy. This is just in case something happens which results in the gateway (the TG862) being reset and then the list will need to be recreated.

[DJofSD]

And finally, here's a link to the documentation for the router software: http://arris.force.com/consumers/art...GUI-User-Guide . This should match what you see when you use your browser to navigate to 192.168.01 and see the screens for the router function.

[ldiatone]

thank you very much for the research. i ll give this a try

[DJofSD]

Originally Posted by ldiatone

thank you very much for the research. i ll give this a try

Good luck.

Just remember, there is very, very little you can do, short of upgrading the firmware, that can not be undone. Just write down the settings you change just in case things don't turn out as expected. That way you can go back into the router settings to change it back.

Also, I did not look to see but most routers now of days have USB ports and a way to copy all of the configuration settings to a USB drive. It creates a back up and would really come in handy if, after making changes for security settings, MAC address lists and other features which are a part of the function of a router, then you needed to recover all of those settings.