Quote:
Originally Posted by westernmassbob
OK Vic here comes my OPEN QUESTION # 2 . I thought about making it a separate thread but it kind of goes with the theme that has evolved on here.
Has a fan or gambler ever come after you because they didn’t like your decision on a race ? Obviously I just don’t mean this in a physical way but maybe hate mail ? Phone call? We see what people can post on these message boards so lord knows what goes on in the real world.
Thanks again sir ! Your responses have been priceless.
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Phones calls come into the Stewards office all the time. Usually disgruntled bettors angry about the decision.
I never minded speaking to them.
If they were respectful and wanted to share their opinions. Or wanted an explanation of the decision or process I would always try to accommodate.
If they were rude or vulgar I would ask them to stop if they didn't want the call terminated. If they continued with vituperations I'd hang up.
I never had a player approach me face to face about any inquiries or decisions.
As for horsemen. Owners, trainers, jockeys. Conversations happen all the time.
Same rules of decorum apply.
If approached by someone any of the three of us would invite them into the Stewards office anytime that was convenient. They were free to ask any questions. Have us go over the process. And share their disagreements.
In the case of license holders I would never talk to them individually. Out of respect to my colleagues who contributed to the decision we would always make sure all three were available to hear what they had to say.
Sometimes people would vehemently disagree and storm out. However, many times when the decision was respectfully explained to them. Showing them not only the process but how the rules were applied. We would get respectful, thankful responses.
I am always was very gratified when it plays out that way.