DONE WITH NYRA

[jballscalls]

Originally Posted by EMD4ME

Although not out of the woods 100% yet, I hope we are getting there (betting machines, an attendant and some coffee would be nice to bring the room back to what it was).

I want to sincerely thank every one on PA who paid attention, responded (for or against me) to my rational or irrational qualms and I consider all of you fellow peers in our quests to enjoy this game as much as possible.

Thank you for the well wishes everyone and most recently LamboGuy.

Finally..... for now... I need to really give credit to Tina the Players Club manager for many many many reasons. If she wasn't in her position, I would've never spoke up and I would've just disappeared. It was my confidence in her passion that gave me the impetus to speak up. She cares and it shows. Someone like her can NEVER be taken for granted. Someone like her should be appreciated and promoted.

So can we change the name of the thread to say "I'm not Done with NYRA"

[OTM Al]

Originally Posted by EMD4ME

Finally..... for now... I need to really give credit to Tina the Players Club manager for many many many reasons. If she wasn't in her position, I would've never spoke up and I would've just disappeared. It was my confidence in her passion that gave me the impetus to speak up. She cares and it shows. Someone like her can NEVER be taken for granted. Someone like her should be appreciated and promoted.

Tina is the best. She works very hard and often has gotten little credit. Glad you brought her name up.

[aaron]

It is nice to see something being done. It is also good to see an employee getting some recognition for a job well done. Hope it works out well for you.

[thespaah]

Originally Posted by jballscalls

So can we change the name of the thread to say "I'm not Done with NYRA"

Oh, so we have a comedian in the ranks....

[Exotic1]

Originally Posted by OTM Al

Tina is the best. She works very hard and often has gotten little credit. Glad you brought her name up.

Wow, this is coincidental. I just got back from Saratoga and happened to have met Tina through a friend of mine that bets through NYRA Rewards (seriously, a friend - not me). Tina was making sure my friend was comfortable, had access to the seats and venues he asked for and showed a genuine concern and interest that all "her" players were taken care of. It's incredible the job she does. Basically, single handily, running around the track with a cell, assigning box seats, juggling tent seating arrangements. Always available morning till evening. She is worth millions to NYRA who is fortunate to employ her.

Did I say she looks great too - the real deal.

[Milkshaker]

Originally Posted by EMD4ME

Someone like her should be appreciated and promoted.

Careful what you wish for regarding promotion.

In many industries (not just racing) a customer service ace gets booted upstairs, has only limited control to make sweeping changes in a management role, and the person who replaces him/her is not as energetic/thorough.

Sad but true!

[EMD4ME]

Originally Posted by Milkshaker

Careful what you wish for regarding promotion.

In many industries (not just racing) a customer service ace gets booted upstairs, has only limited control to make sweeping changes in a management role, and the person who replaces him/her is not as energetic/thorough.

Sad but true!

How about a raise and stay in the same position?

[Exotic1]

Originally Posted by EMD4ME

How about a raise and stay in the same position?

Good one.

[thespaah]

Originally Posted by EMD4ME

How about a raise and stay in the same position?

Good question...