I would think anyone using batch wagering is betting a decent amount of money. Maybe I'm wrong, but I don't think so.
Batch wagering is primarily used by people who want to send in a lot of bets quickly...and a lot of bets usually means a decent amount of money in my book.
The guy betting win/place/show isn't going to use batch wagering. And those are the guys who probably bet the LEAST, because there are a lot of $2 bettors among those folks.
Guys batch betting are probably betting multiple combination vertical wagers (vertical is pick 3, pick 4, etc. right? I always get confused on vertical vs. horizontal).
Anyway, this is a weird issue for me. The programmer in me tends to think something like this shouldn't take long to fix. Curious as to how it "broke" in the first place as well. Seems like it should be a simple connectivity issue, unless they changed a whole bunch of code recently and that isn't compatible with what the batch betting code is used to...
I just don't see this as some huge project, unless, again, they made pretty substantial changes that somehow broke the batch stuff.
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