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I too have had numerous problems with Twinspires, mostly using the Classic interface (from the old Winticket days). Portions of the menu do not display (ie, the "exotics" button used to bring up that sub menu, and other selections for that whole row - is simply not there to select), the odds don't refresh, the cookies don't "stick" with my selected tracks (and have to be re-selected), etc.
By far the biggest pain for me though is when I selected "Recall Today's Bets" under the "More Options" menu in the lower right hand corner. It works intermittently, with both Chrome and Firefox browsers, often returning "No wagers" displayed for long periods (over an hour) of time.
In those rare cases where I have a pick 3 still alive, and want to verify which ponies I might still be alive to - I get nothing. And since I don't (and shouldn't have to) write down my wagers, I find this rather annoying. I get the same result using the Youbet menu (wager log).
Then, over time, without doing anything, the problems with menu displays or recalling wagers will disappear, and everything works fine.
So I would guess they have multiple problems - looks to me like the display of the menu "times out", and the database server is not providing high enough priority to dish out info on previous wagers. The only other time I've seen that behavior was on very busy days (ie, Ky Derby), when the whole system was stressed, and wagers couldn't even be placed at some times...
Finally, their IT weenies are also getting cheap on the video signal, with quality way down and constant resettings of the stream. If using virtualized and/or "pay as needed" resources, this would explain the drop in service. It's pretty much standard for me to wager through Twinspires and watch the races via Xpressbet.
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