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Originally Posted by DeanT

I understand this thought, but in what industry do people complain about something like price of the product as customers and force change that way?

If a restaurant, or a car maker, or anything, really, is not serving a good product at a good price, consumers walk away and they lose market share, or go out of business. So, if they want to grow, or stay in business, they have to improve. There isn't a customer committee who complains, they just stop spending money.

Haven't customers been telling racing this for years with their dollars?

They have, of course. The biggest problem is the customers aren't really important right now. Subsidies are important. Slots and casinos are important. Bettors are just a necessary piece to keep the free money flowing.