Quote:
Originally Posted by Tom
Neither really mean customer.
I am a fan of football but not a customer.
The guy selling tip sheets is a handicapper.
CUSTOMER is a special relationship.
I chose to ignore the survey after that.
If they have to ask if we want common rules and decisions, there is no point taking them seriously to begin with.
In another month or so, I will probably not be a customer of horse racing anymore, then I can take the survey!
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I understand and agree with what you are saying, Tom, to include not being a customer anymore. I am becoming more and more aware that I am a fan of what horse racing WAS. What it is becoming...not so much. Horse racing better be correct with their mindset that bettors don't matter...because if they aren't...they can put up their own money to race for.
There are other options out there that are better...or at least less bad.