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Old 04-26-2011, 02:25 PM   #19
mostpost
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Join Date: Oct 2007
Location: North Riverside, Il.
Posts: 16,109
Quote:
Originally Posted by Tom
That is total BS.
Quote:
Originally Posted by Bigmack
You're getting nuttier by the day.
Is it?
Am I?

It used to be you could call a company and speak to a person who would hear your complaint and work to fix it. An American person whom you could understand. Now, before you even talk to a person you have to deal with a robot who can't understand you. After all that you are lucky if you reach someone you can communicate with, luckier still if that person is knowledgeable about the product he represents and really lucky if he gives a care.
All this so the company can maximize its profits.
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