Quote:
Originally Posted by Spicemaster
So the apology is mine - while I told the truth, happy to make the apology.
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Apology accepted. Thanks for looking into it.
Quote:
Originally Posted by Spicemaster
There were no other reports according to what I was told so not sure of the priority? If the fix was in my wheelhouse I'd do it tonight!
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I know for a fact that there were several reports made to various members of your staff starting at the end of the prior meeting and they were acknowledged by the staff.
Although, I believe you on both counts -- you may not have been told and you would fix it tonight!
I can tell you care about taking care of the customer
, even though sometimes it might be hard to do in a bureaucracy.
