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Interface-wise I find TwinSpires less cluttered and easier to use. I use this at home, even for NYRA tracks.
At Saratoga I am one of the semi-luddites who bets on the screens there rather than the phone or computer; I use the NYRA account on the screens. They are not as cluttered as the app.
One fun story about the NYRA account. I opened it a number of years ago at Belmont, the Friday before the Belmont Stakes. I wanted ROKU access at home to the NYRA site. Opened it, was congratulating myself for getting it done.
The next day there was a promo, bet $150, get $150 if you opened an NYRA account. I went to information and asked why I was not offered this on Friday, and why I was not told there was a promo, and to wait for Saturday, and was told that staff did not know about the promo until that Saturday. Meanwhile, mom, dad, aunt Sally, great-uncle George and any living members of age of any family attending were signing up for this. I didn't follow up because I thought it was useless.
This was the date of the Big Brown Belmont, if I remember correctly.
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