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Old 08-08-2022, 08:24 PM   #60
headhawg
crusty old guy
 
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Join Date: Aug 2003
Location: Snarkytown USA
Posts: 3,662
Quote:
Originally Posted by OzYank View Post
I love it as a timesaver, I have v1.2. I just use the safe mode option it prompts me for when saving and then manually scratch any #1 horses when I look at it in the NCG apps.
I am wondering about the Download scratch file button, it says it should download a scratch file from equibase.com but mine has never worked. Just pops open a box stating "Error downloading scratch file. Check your internet connection and firewall."
That's a generic error message I put in when the Equibase file is not downloaded. I have Bitdefender and use its firewall; my guess is that Kaspersky has one too. HDST must have a rule configured in the firewall to allow both inbound and outbound connections in order for the file download to work properly. You can check if that's the problem by temporally pausing Kaspersky, and then clicking the Download the Scratch File button. If it works, you should receive a notification stating that the xml file was successfully downloaded.
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