Quote:
Originally Posted by metro
Anyone else get emails last week from Twin Spires about wagering promos? Ones that stated if you bet $100 over a 7 day period they will credit your account $20.
I did and though I'm not an active Twin Spires user thought I would use them last Saturday for some of my play. Anyway, I opted in, played like $150 using their site and, as of today, six days later, still have yet to receive a credit.
Emailed them Tuesday, they asked that I forward them the email about the promo (as if they didn't know what I was referring to), which I did, three days later and still no credit.
It's petty shit like this that keeps me from using their site on a regular basis, as I've gone through similar things with them in the past.
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Not a TwinSpires customer, so can't help you specifically there, however ..
You may not have made any of these - but a lot of times the small print will say "show wagering will not count".
I had one small issue with a NYRABets promo one time - (they are VERY customer service responsive with their promos in my general experience) - turns out the promo email said (in the fine print) you had to make the wager through the app to get the bonus. I had made mine using the website.
Good luck to you in getting yours!