Quote:
Originally Posted by thaskalos
Yeah...these on-track tellers need better schooling in customer relations. Years ago, when foreign racing was first introduced in this country, I was at Arlington Park and wanted to bet on an Australia race. When I went up to a teller and started off by telling him that I wanted to bet Australia...his incredulous reply was: "AUSTRALIA? What the fu ck do you know about AUSTRALIA?"
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This is why we are doing exactly that...schooling in customer relations!
