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Poor customer service is running rampant these days and it all stems from the covid outbreaks. The problem is that it doesn’t have to be that way. I’ve found many businesses who are understaffed take customers coming in for granted and basically use covid as an excuse for poor service. On the flip side of that there are a lot of consumers who don’t have patience and don’t take the severe understaffing into consideration. In my opinion if your a business and you can’t run it properly because of staff shortage then temporarily shut it down or consolidate until you can manage the business properly. Saratoga racetrack is somehow getting it done but some of the businesses around them are not.
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