Quote:
Originally Posted by olddaddy
Me also
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The problem still continues with me. I just got off the phone with Twinspres and they still say the problem has been solved if you change the date on your computer or don't log in using a bookmark. After all these years, this is the problem??? I guess the customer is the problem because they use a bookmark to gain access to their website or have their computer set to the wrong date(first time I've heard that used as an excuse for anything when the date and time have been set automatically for years and was never a problem before) ???
I know what the problem is and I've had enough. I am going to try NYRA and the DRF.com to make wagers online. Twinspires.com is a casino company and they live by the philosophy that has led to the decline of horse racing. Treat the horse racing customer like shit! I think it is time for online customers to use companies that only care about racing. I could be wrong but NYRA.com and DRF.com main businesses are with racing. Unlike Twinspires.com which is a company that owns casinos and could care less about the racing customer (just ask people at the Fairgrounds how they feel about Churchill Inc), I would tell anybody that is considering using twinspires as an online wager platform, LOOK ELSEWHERE. Customer service for racing IS NOT A PRIORITY AT TWINSPIRES.COM!
If you know of another racing site to use other than TVG, I would like to hear about your positive experiences. Churchill downs owns twinspires.com and they couldn't even provide good service on Derby day(just read the problems on the message boards from derby day). I think that says enough about how unimportant the racing fan(not the all important casino slots player) is to this (former) racing company and current Casino owner is!!!
