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-   -   DRF RELENTLESS (http://www.paceadvantage.com/forum/showthread.php?t=143658)

mountainman 03-07-2018 11:00 AM

DRF RELENTLESS
 
It's getting harder and harder for me to navigate to formulator cards I've already purchased,. Instead, the DRF website relentlessly directs me to the "plans."

Do any formulator users have the same problem? And if not, can you explain a foolproof way to access my pp's????????????????????

Also, does anyone else find it extremely pushy that the default buy option is for 60 cards with an "auto renew" attached?? C'mon drf, take a deep breath and chill.

LG@DRF 03-07-2018 11:14 AM

The best way to get to the PP's is under the PP's & Products drop down menu. Choose Thoroughbred PP's and when the box comes out click on DRF Formulator PP's. This will bring you directly to the track selection page. If a pop-up appears asking if you want the last plan that you had just click on the Store-that should end the 60 card default offers. If you need anything else feel free to contact me directly at lgoldfeder@drf.com.

Lonnie

pat 03-07-2018 02:57 PM

Still doesn't work if your using tablet even changed to desktop site

GMB@BP 03-07-2018 03:28 PM

Quote:

Originally Posted by pat (Post 2287147)
Still doesn't work if your using tablet even changed to desktop site

I use the DRF App and it does work with my tablet, but that being said is very difficult to use, definitely should be an improved upon App.

mountainman 03-10-2018 10:50 PM

new dell laptop sluggish at scrolling pp's....especially lifetime pp's consisting of 50 or more starts. does anyone know of a laptop that will scroll them fast?? or at least how much ram it takes???

Track Phantom 03-11-2018 12:45 AM

Quote:

Originally Posted by mountainman (Post 2288725)
new dell laptop sluggish at scrolling pp's....especially lifetime pp's consisting of 50 or more starts. does anyone know of a laptop that will scroll them fast?? or at least how much ram it takes???

It's the browser. Use Firefox. If still having same issue, you can disable a few things that will help. I use lifetime PP's and it's impossible with IE and Chrome. Works perfectly with Firefox. Email me if you still have issues.

mountainman 03-12-2018 10:28 PM

Quote:

Originally Posted by Track Phantom (Post 2288752)
It's the browser. Use Firefox. If still having same issue, you can disable a few things that will help. I use lifetime PP's and it's impossible with IE and Chrome. Works perfectly with Firefox. Email me if you still have issues.


downloaded firefox..very fast..but wont load adobe flash player..so cant open formulator pps..

SG4 04-05-2018 03:16 AM

entries
 
Anyone notice in the last several days that on the DRF website they haven't been posting the entries on the day they're taken, and for whatever reason have been posting them a day later? The PP's are available in a fairly timely fashion though. I wonder if this is just a tech glitch, or some annoying move done with a purpose for one reason or another.

Saratoga_Mike 04-05-2018 11:44 AM

Quote:

Originally Posted by SG4 (Post 2298450)
Anyone notice in the last several days that on the DRF website they haven't been posting the entries on the day they're taken, and for whatever reason have been posting them a day later? The PP's are available in a fairly timely fashion though. I wonder if this is just a tech glitch, or some annoying move done with a purpose for one reason or another.

Yes, I experienced this for GP PPs last week. I typically leave the complaining about racing to others, but it's almost as if DRF wants to go out of business, from not posting PPs in a timely fashion to making the checkout process totally cumbersome.

Tom 04-05-2018 10:56 PM

Checkout process is a joke.
If you want to buy a Digital edition, you have no idea what tracks you are getting until after you checkout.

Once was the day I bought every DRF file every day of the year.
Now, a handful a year.

The paper issue is a better deal than their digital ones.
You must have to understand that they will never, ever have the races in order. Rocket science, I guess! :lol:

Niko 04-05-2018 11:08 PM

I sent them an email this week because for the life of me, I couldn't navigate my way to my Timeform purchase going through drf dot com. It was fairly easy when purchased through drf bets.

It appears they're using the tourist attraction approach to try to get more sales. You have to walk through the the gift shop (again) to get to your purchase.

I finally figured out the multiple click process (why would anyone have a simple button to access your purchases?) to access my purchase after reading a couple of their support emails. One of their suggestions worked and one didn't.

Figured out from their response two days later (which never explained how to access my purchase) and my multiple attempts to get at my data, that their platforms are not integrated.

I had bought from the DRF store years back, was already a TimeForm customer and a new DRF Bets customer this year. Therefore I had 3 separate log-ins which led to a myriad of problems. The log-in I was using wouldn't transfer.

I had a bunch of other frustrations including getting booted out of TimeForm and being asked to pay for a product I already purchased when trying to switch tracks. :bang:

I either go back to Twinspires completely or just buy daily cards the day of through drf bets because it's nice to get reimbursed for your PP's if you bet ((TF not available the day before for their reimbursement promotion)

classhandicapper 04-06-2018 10:40 AM

Quote:

Originally Posted by Tom (Post 2298802)
If you want to buy a Digital edition, you have no idea what tracks you are getting until after you checkout.


If you mouse over the picture of the paper in the download area it will blow up the picture and you can see which tracks are in that edition before you purchase.

Tom 04-06-2018 05:30 PM

Except I can't even got to that screen.
I get to see all plans, pick one, and then go to checkout.

Links are harder to fin than the missing linx! :rolleyes:

Robert Fischer 04-06-2018 05:56 PM

'Usability Testing' seems like an oft disregarded step in web design.


I want to click a page and see an obvious, intuitive layout.


Doing some classes at a community college and spent a good half hour or so on the 'learning curve' of navigating the school website...

hracingplyr 04-06-2018 06:10 PM

Timeform
 
when I do buy it go to the page where it gives you the 2 free races of the day and when u sign in look at the top. It says buy PP's and you will be all set very easy.

bob


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