Track Collector
10-28-2011, 12:52 AM
Anyone else having trouble downloading Formulator (Basic) PP files?
Sometimes I can get one or two files, then I get a message that tells me I do not have a valid subscription, and asks if I want to purchase one. I currently have an unlimited plan which does not need to be renewed until the end of the year.
Several calls to Tech Support......the first time I was on hold about 10 minutes before the call automatically disconnected. Another call (several hours later) and I get the all circuits busy message and to try again later.
This sure is annoying, and this same type of error has been popping up more frequently over the past few months.
Sometimes I can get one or two files, then I get a message that tells me I do not have a valid subscription, and asks if I want to purchase one. I currently have an unlimited plan which does not need to be renewed until the end of the year.
Several calls to Tech Support......the first time I was on hold about 10 minutes before the call automatically disconnected. Another call (several hours later) and I get the all circuits busy message and to try again later.
This sure is annoying, and this same type of error has been popping up more frequently over the past few months.