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relfoy
04-04-2011, 04:34 PM
Hey all,

Been trying to get ahold of these guys for the last week to subscribe..Tried calling...leave a message...but no return call...Also have tried emailing them...same...no response...Are they still in business?

thanks
RB

PS-used the number and email that is on their website..

098poi
04-04-2011, 04:40 PM
Try this number. 502-570-0333

BillW
04-04-2011, 04:40 PM
The number I have is 502-570-0333 and the e-mail is HDWinc@gmail.com

I never have a problem getting a response.

relfoy
04-04-2011, 04:48 PM
thanks those are the email and phone I have tried...Are they just a one person operation ?

098poi
04-04-2011, 04:55 PM
I just spoke to someone there. If you act now we'll throw in a second one free!!

relfoy
04-04-2011, 05:09 PM
haha and I got them on the phone finally...all is good .

cj
04-04-2011, 05:16 PM
The number I have is 502-570-0333 and the e-mail is HDWinc@gmail.com

I never have a problem getting a response.

I wrote them a few months ago and never received a response.

GameTheory
04-04-2011, 05:28 PM
They've always picked up every time I have called.

bigmack
04-04-2011, 07:06 PM
I wrote them a few months ago and never received a response.
Emails can go junk.

They've never been a problem to contact, particularly via phone.

cj
04-04-2011, 07:59 PM
Emails can go junk.

They've never been a problem to contact, particularly via phone.

Yeah, I get that. Why have email though? Only fair since I said the same about BRIS.

bigmack
04-04-2011, 08:20 PM
Yeah, I get that. Why have email though? Only fair since I said the same about BRIS.
Depending on how bad you wanted to hear from them sending one email and waiting months seems odd. We all know emails can go kittywampus.

In fairness to HDW, their CustServ has always been exemplary.

Maybe they have blackballed you as a potential rival.

I kid.