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View Full Version : The Library is Closed - DRF Handled Like Porn

Ocala Mike
12-03-2010, 10:14 PM
Daily Racing Forms for Sat., 12/4 were delivered to OBS ITW this morning STAPLED SHUT with a huge heavy-duty staple placed right across the page leaves. There were also pre-printed notices stating that the papers would be non-returnable after purchase if the staple was "burst." Ostensibly, this is to prevent freeloaders who ask the program seller (my wife) for a quick peek at the DRF without buying it, or other "gamesmen" who buy the thing, then ask for their money back (after reading the ink off it, of course) because "my track wasn't in it" or some such nonsense.

I guess the DRF feels it is losing too much circulation with issues being passed around like library books. Never mind, of course, the fact that the issue price has skyrocketed out of sight recently. Well, hope it makes my wife's job easier; we shall see.


Ocala Mike
Tom
12-03-2010, 10:42 PM
Nice way to treat their customers.:ThmbDown:
I would eat chicken crap before I would buy that rag.
BluegrassProf
12-03-2010, 10:43 PM
:D

Fantastic visuals in this thread...
gillenr
12-03-2010, 11:47 PM
Years ago, the pages were (crimped together)? So now we go back to the good times!
saratoga guy
12-03-2010, 11:54 PM
Nice way to treat their customers.:ThmbDown:
I would eat chicken crap before I would buy that rag.

How does this hurt the customers? It seems like overkill -- why not just have a "Non-returnable" notice posted at the newsstand? -- but how does a staple translate into bad customer service?
BlueShoe
12-04-2010, 01:33 AM
Years ago, the pages were (crimped together)? So now we go back to the good times!
The pages were crimped together at the top of the page with small perforations at close intervals. A casual browser could not pick up a form and read it, but a buyer would run his thumb under the perforations and break them. Easily done, only took a few seconds.
CincyHorseplayer
12-04-2010, 05:44 AM
Aren't there some dirty diapers to change and moan about?

I guess if the Pinball Wizards don't get Zeus treatment for free it's all to hell in a handbasket eh??!!:)
Tom
12-04-2010, 10:02 AM
How does this hurt the customers? It seems like overkill -- why not just have a "Non-returnable" notice posted at the newsstand? -- but how does a staple translate into bad customer service?

You have to remove the staple to open it, right?
You carry a staple remover around with you?
huge heavy-duty staple
I spend $7 for a paper, I want to open it and read it, not play with it.
Ocala Mike
12-04-2010, 01:30 PM
Tom is right on this. Many customers complained that it was difficult to remove the "staple on steroids" without damaging the paper they bought.

The one-day experiment seems to be over anyway. Today, the papers came in sans staple. I now believe that the stapling idea did not come from the DRF, but was probably the idea of some down-the-line distributor for the DRF, maybe in South Florida, where the OBS papers are shipped from.

Any S. Florida people on here to weigh in on this?


Ocala Mike
therussmeister
12-04-2010, 10:08 PM
In my neck of the woods the form costs more on Saturdays than the rest of the week, so maybe they will staple every Saturday thinking Saturday's price crosses a threshold that encourages people to try to get it for free.
TheGhostOfOscarB
12-05-2010, 08:42 PM
I used to get my Morning Telegraph hot off the presses. I worked there.

No staples, but the ink was messy.