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andymays
10-18-2009, 10:16 PM
Matshita DVD-RAM UJ-850s ATA device

It failed so I tried to repair but that kept failing so I uninstalled it. Windows updates were failing because the driver didn't work.

Have a Sony Vaio model number VGN FE890N

Running Windows Vista Business.


Need to find driver to download. Can't seem to find it.
CBedo
10-18-2009, 11:17 PM
If you just google "Matshita DVD-RAM UJ-850s ATA device driver" you will get a number of listings of repairing it.

Also, I didn't look at any of them, but you probably would find the driver there.

I'd contact Sony or Matshita to get it if not.
bigmack
10-19-2009, 12:19 AM
Use system restore to go back B4 you uninstalled the driver, then roll through this:

http://i165.photobucket.com/albums/u70/macktime/10_18_09_21_16_18.png
andymays
10-19-2009, 07:53 AM
Use system restore to go back B4 you uninstalled the driver, then roll through this:

http://i165.photobucket.com/albums/u70/macktime/10_18_09_21_16_18.png


Thank you! The Matshita driver reappeard and is working properly according to the device manager.

The updates still won't install though. Got this message...

Security Update for the 2007 Microsoft Office System (KB972581)

Installation date: ‎10/‎19/‎2009 4:40 AM

Installation status: Failed

Error details: Code 646

Update type: Important

A security vulnerability exists in the 2007 Microsoft Office System that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves the vulnerability so that the 2007 Microsoft Office System documents are handled appropriately.

More information:
http://support.microsoft.com/kb/972581

Help and Support:
http://support.microsoft.com/?LN=en-us
bigmack
10-19-2009, 01:53 PM
Download SP2 for Office:
http://www.microsoft.com/downloads/details.aspx?FamilyID=b444bf18-79ea-46c6-8a81-9db49b4ab6e5&displaylang=en

Then install updates
andymays
10-19-2009, 02:21 PM
Download SP2 for Office:
http://www.microsoft.com/downloads/details.aspx?FamilyID=b444bf18-79ea-46c6-8a81-9db49b4ab6e5&displaylang=en

Then install updates


When I downloaded it and I got to the end it said I had already downloaded it.

I restarted and tried the updates again and they failed again. This never happened before.

This is a copy and paste of the failure message:

Security Update for the 2007 Microsoft Office System (KB972581)

Installation date: ‎10/‎19/‎2009 11:11 AM

Installation status: Failed

Error details: Code 646

Update type: Important

A security vulnerability exists in the 2007 Microsoft Office System that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves the vulnerability so that the 2007 Microsoft Office System documents are handled appropriately.

More information:
http://support.microsoft.com/kb/972581

Help and Support:
http://support.microsoft.com/?LN=en-us
bigmack
10-19-2009, 02:41 PM
http://i165.photobucket.com/albums/u70/macktime/10_19_09_11_39_52.png
andymays
10-19-2009, 03:01 PM
http://i165.photobucket.com/albums/u70/macktime/10_19_09_11_39_52.png

Went through the steps and WUPS2.DLL/S Failed to load.

message below was:

Make sure the binary is stored at the specific path or debug it to check for problems with the binary or dependent .DLL files.

The specific module could not be found.
bigmack
10-19-2009, 03:11 PM
Do you have Office '07 or '03?
andymays
10-19-2009, 03:13 PM
Do you have Office '07 or '03?



'O7


When I clicked Ok another error message came up regarding WUAPI.DLL/S

Did I get that correct? Is the last letter I?

When I click Ok they all come back failed!
bigmack
10-19-2009, 03:21 PM
Skip that. Try manually downloading the update:
http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=98d7c4ab-f8ca-4806-a609-453fb29b02ec

If that doesn't work I'm lost.
andymays
10-19-2009, 03:42 PM
Skip that. Try manually downloading the update:
http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=98d7c4ab-f8ca-4806-a609-453fb29b02ec

If that doesn't work I'm lost.


This one was successfull. The others wouldn't work with update.

Security Update for the 2007 Microsoft Office System (KB972581)

Installation date: ‎10/‎19/‎2009 12:38 PM

Installation status: Successful

Update type: Important

A security vulnerability exists in the 2007 Microsoft Office System that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves the vulnerability so that the 2007 Microsoft Office System documents are handled appropriately.

More information:
http://support.microsoft.com/kb/972581

Help and Support:
http://support.microsoft.com/?LN=en-us


Should I try to do them all individually?


Thanks for your help.

Ever since I got Windows Vista I have had problems.
andymays
10-19-2009, 04:47 PM
Did the rest manually and they all downloaded fine. The automatic update still says 3 of them need to be installed. ????????????????

Thanks for your help bigmack!
JustRalph
10-19-2009, 05:38 PM
Mack..........you are the man............ :ThmbUp: