DRF data down?

[SG4]

I haven't been able to access any DRF PP's, Formulator or Classic for almost a day now, is anyone else having this issue too? Already did the whole cache clearing thing & tried multiple browsers, feel like I'm getting conflicting messages from customer service about if this is a system wide issue or not.

[TonyK@HSH]

Just accessed Formulator and printed with no problem

[garyscpa]

I think you may need to update flash player. I had to do it yesterday.

[Nutz and Boltz]

Logged into BRIS this morning looking for entries and results. Came up with 'no products were found' message. Has racing finally died?

[Nutz and Boltz]

Logged into BRIS this morning looking for entries and results. Came up with 'no products were found' message. Has racing finally died?

o.k. now.

[garyscpa]

Now I'm having problems,too. Formulator won't open. Keep getting a continue message, which goes nowhere.

I called them and they are working on it.

[SG4]

Any word on a fix from people who have been in contact? Haven't gotten any response from their customer service in over a day, and now it's not just PP access but pretty much any acct info is not filtering through as I can't read pro articles now & other things associated with my account. Getting quite frustrated as this has been about 2 full days of no availability now.

Is this more than a coincidence that these sort of issues are being experienced right after the company is sold??

[ikeika]

I just went there and downloaded PP, Chart, Formulator, Moss file and went to DRF live. All went well.

[SG4]

I just went there and downloaded PP, Chart, Formulator, Moss file and went to DRF live. All went well.

May I ask what browser/operating system you're on? I'm trying all sorts of things & am just getting errors every single time, don't know what I've done to be so lucky.

[GMB@BP]

May I ask what browser/operating system you're on? I'm trying all sorts of things & am just getting errors every single time, don't know what I've done to be so lucky.

they tweeted out there were having problems

[ikeika]

I have Windows7 and I use Chrome.

[SG4]

Tech issue was resolved on DRF end, thanks Classhandicapper for helping get to the bottom of the issue!