Internet Shopping Warrning

[Tom]

I warn anyone not to buy anything over the internet unless the seller provides a telephone number. There is no way to contact them or satisfy your order unless you have a real-world address.
I ordered several CD's online from CDNow and paid for express delivery. Today is the 19th and I have not recived any CD's, nor can I get the morons at CD now to reply to my emails. I had thought that CDNow was a well known and rteputable firmm but I guess they are just another bunch of cyber crooks. I am initiatinig legal action, but why should I have to go to this extre,e just becasue the people at CDNow how no ethics?
Buyer beware on the internet-it is a haven for sleezy vendors.
Tom

[JesseV!!!]

From www.bbb.com



BBB Reliability Report


CDNOW

General Information

Street Address:
1005 VIRGINIA
DRIVE

FORT WASHINGTON,
PA 19034

Telephone Number:
(317) 542-6421

Web Address:
www.cdnow.com

Product Offered:
This company offers
INTERNET RETAIL
MUSIC SALES.

BBB Business
Classification: Retail-Music /
Record / Cassette/ Compact Disk

Original Business Started in:
Jan-1994

Local Business Started in:
Jan-1994

Principal Customer Contact:
Mr. Geoffrey
Robinson Manager,
Customer Relations


The information in this report has either been
provided by the company, or has been compiled by the
Bureau from other sources. This report is not to be
used for sales or promotional purposes.

BBB Membership
This company is a member of this Better Business
Bureau. This means it supports the Bureau's services to
the public and meets our membership standards.

Program Participation
This company participates in the Bureau's Membership
Identification Program. This company participates in
BBBOnLine. This company has agreed to use special
complaint handling procedures, including mediation
and arbitration, if necessary, to resolve disputes.

BBB Customer Experience Record
Our file experience shows that this company has a
satisfactory record with the Bureau. To qualify for a
"Satisfactory Record" at the BBB, a company must be in
business for at least one year, properly handle matters
referred to it by the Bureau, be free from an unusual
volume or pattern of complaints, and be free of serious
law enforcement actions involving its marketplace
conduct. In additon, the Bureau must have a clear
understanding of the company's business. The
company resolved all complaints presented to it by the
Bureau. The company has responded to complaints by,
addressing the sales practices, rectify delivery
problems, issuing the necessary refunds, resolving
credit disputes and rectify other performance problems.

Licensing Information
This company is in an industry that may require
licensing, bonding or registration in order to lawfully
do business. The Bureau encourages you to check with
the appropriate agency to be certain any requirements
are currently being met.
Additional Business Classifications
Shopping Services-Internet

Additional Doing-Business-As
Names
CDNOW,INC.



Report as of: 06/2001
Copyright 2002 BBB of Metro Washington DC & Eastern
PA


The Bureau's reports are based on our file information
and experience over the past three years. As a matter of
policy, the BBB does not endorse, recommend, or
disapprove of any product, service or company. BBB
reports are provided solely to assist you in exercising
your own best judgement and are subject to change.

Information in this report is compiled from sources
deemed to be reliable. The Bureau, however, cannot
guarantee the accuracy and completeness of the
information.

[Tom]

Thaks, Jesse.
I'll see what I can do to tarnish the record :mad:
Appreciate your posting the info.

Tom

[Dave Schwartz]

Jessie,

That was awesome! I can use that. Thanks.

Dave

[JesseV!!!]

No problem guys. I can say, companies hate to get complaints
filed against them with the BBB. They're worth a donation, for
sure.
JesseV!!!
The apprentice