MJC922
05-07-2015, 09:45 PM
I have fond memories of the capital district in the 80s and 90s, visiting relatives of mine who live in the area. I was envious of the OTB channel they had down there, it was always seemingly a better place to be a race fan than what we had upstate. With that said I thought I'd give their ADW a try and leave Twinspires on the back burner for awhile, not that I haven't been satisfied with them other than their rebates (obviously).
My initial impressions of CapitalOTB.com were positive, the interface is nearly identical to Twinspires, you can upload draft wagers in the same format, really nothing much to tell them apart as far as that goes. So on the surface of it I figured this was a painless transition, but then the problems... outages, I counted several days over the course of a few weeks where I would log on and the site was down for maintenance, this was all around other days like Good Friday, no wagering Palm Sunday etc, I mean it seemed like every time I turned around this place was closed for business and none of the site maintenance was apparently being done on nights leading into those holidays when it would be sensible, I guess their IT department gets bank holidays off or something. Outages though aren't the worst of it, they don't take wagers officially until 9:00 am which is a show-stopper for me, I'm at work by that time and I'm not gambling while I'm at work obviously. I emailed them about it, 9:00am is too late for a lot of people I imagine, nothing came of it.
The frustrating thing is it's inconsistent, sometimes I log on at 7:30 or 8:00 am and the tote is up, I can submit wagers and it's fine. More often the tote is down at those times, in that case I can upload drafts but can't submit them otherwise they get voided. Today was especially frustrating, the tote was up at 8:00am, I submitted 13 wagers successfully with the status pending only to get home from work later and find all of them were voided. So I give up with these people. The hours of operation aren't working out for my schedule, and I don't see the use in jumping through hoops when other places are open.
My initial impressions of CapitalOTB.com were positive, the interface is nearly identical to Twinspires, you can upload draft wagers in the same format, really nothing much to tell them apart as far as that goes. So on the surface of it I figured this was a painless transition, but then the problems... outages, I counted several days over the course of a few weeks where I would log on and the site was down for maintenance, this was all around other days like Good Friday, no wagering Palm Sunday etc, I mean it seemed like every time I turned around this place was closed for business and none of the site maintenance was apparently being done on nights leading into those holidays when it would be sensible, I guess their IT department gets bank holidays off or something. Outages though aren't the worst of it, they don't take wagers officially until 9:00 am which is a show-stopper for me, I'm at work by that time and I'm not gambling while I'm at work obviously. I emailed them about it, 9:00am is too late for a lot of people I imagine, nothing came of it.
The frustrating thing is it's inconsistent, sometimes I log on at 7:30 or 8:00 am and the tote is up, I can submit wagers and it's fine. More often the tote is down at those times, in that case I can upload drafts but can't submit them otherwise they get voided. Today was especially frustrating, the tote was up at 8:00am, I submitted 13 wagers successfully with the status pending only to get home from work later and find all of them were voided. So I give up with these people. The hours of operation aren't working out for my schedule, and I don't see the use in jumping through hoops when other places are open.